Medical Assistant (MA)

Arrae-Health; Palm Springs (CA); On-site; USD 38,000 - 52,000; Full time

Job summary

Arrae-Health in Palm Springs, CA seeks a dependable Medical Assistant (MA) to support clinical flow and ensure patients are prepared for appointments. You will work with providers, Clinic Team Lead, Front Desk, and the clinical team to deliver high-quality patient care in a fast-paced setting.

The ideal candidate is punctual, organized, compassionate, and communicates effectively to maintain efficient clinic operations and patient satisfaction.

Responsibilities

• Greet patients professionally and provide a welcoming clinical experience.
• Room patients promptly and maintain efficient patient flow throughout the clinic.
• Obtain and document vital signs (BP, temperature, pulse, resp rate, weight, etc.).
• Review and update patient medications, allergies, medical history, and relevant information.
• Prepare patients for examinations and procedures.
• Assist providers with examinations and in-office procedures as directed.
• Perform clinical duties within MA scope and policies.
• Prepare and maintain examination rooms before/after visits.
• Clean and disinfect examination rooms and equipment.
• Ensure rooms stocked with necessary medical supplies.
• Assist with laboratory specimens, testing, injections, vaccinations, EKGs, and other clinical services as trained.
• Document information in the EMR accurately.
• Respond to patient messages and clinical tasks within timeframes.
• Assist with medication refill requests and route to appropriate provider.
• Obtain and document outside medical records as needed.
• Communicate provider instructions and follow-up information to patients.
• Assist with referrals, orders, forms, and other clinical documentation.
• Monitor provider schedules and coordinate with Clinic Team Lead/Front Desk for flow.
• Notify Clinic Team Lead of delays, concerns, or workflow issues.
• Maintain patient confidentiality and HIPAA compliance.
• Follow infection-control and safety procedures at all times.
• Provide professional and courteous service to patients, providers, coworkers, and external organizations.
• Complete assigned opening, closing, and daily clinical duties.
• Perform other duties as needed by clinic operations.

Job description

Description

We are seeking a dependable, professional, and patient-focused Medical Assistant (MA) to join our healthcare team at our Palm Springs clinic. The Medical Assistant will work closely with our providers, Clinic Team Lead, Front Desk staff, and other members of the clinical team to provide efficient and high-quality patient care.

The Medical Assistant is responsible for supporting the clinical flow of the office and ensuring patients are prepared for their appointments in a timely and professional manner. This position requires excellent communication skills, attention to detail, strong organizational abilities, and the ability to work efficiently in a fast-paced medical office.

Key Responsibilities:

• Greet patients professionally and provide a welcoming clinical experience.
• Room patients promptly and assist with maintaining efficient patient flow throughout the clinic.
• Obtain and accurately document vital signs, including blood pressure, temperature, pulse, respiratory rate, weight, and other required measurements.
• Review and update patient medications, allergies, medical history, and other relevant information.
• Prepare patients for examinations and procedures.
• Assist providers with examinations and in-office procedures as directed.
• Perform clinical duties within the Medical Assistant's scope of practice and organizational policies.
• Prepare and maintain examination rooms before and after patient visits.
• Clean and disinfect examination rooms and equipment according to established procedures.
• Ensure examination rooms are appropriately stocked with necessary medical supplies.
• Assist with laboratory specimens, testing, injections, vaccinations, EKGs, and other clinical services as permitted by training, scope, and organizational policy.
• Accurately document information in the Electronic Medical Record (EMR).
• Review and respond to assigned patient messages and clinical tasks within established timeframes.
• Assist with medication refill requests and route requests to the appropriate provider when applicable.
• Assist with obtaining and documenting outside medical records as needed.
• Communicate provider instructions and follow-up information to patients as directed.
• Assist with referrals, orders, forms, and other clinical documentation when assigned.
• Monitor provider schedules and work with the Clinic Team Lead and Front Desk to maintain efficient patient flow.
• Notify the Clinic Team Lead of significant delays, patient concerns, workflow issues, or other operational concerns.
• Maintain patient confidentiality and comply with HIPAA and organizational policies.
• Follow infection-control, safety, and clinical procedures at all times.
• Provide professional and courteous service to patients, providers, coworkers, and outside organizations.
• Complete assigned opening, closing, and daily clinical responsibilities.
• Perform other duties as assigned based on the operational needs of the clinic.

The ideal candidate is someone who is dependable, punctual, organized, compassionate, and willing to work as part of a team. We are looking for an MA who takes initiative, communicates effectively, maintains a sense of urgency when caring for patients, and understands the importance of keeping the clinic moving efficiently.

This position reports to the Clinic Team Lead, with overall oversight by the Director of Operations.