Medical Assistant (MA)

Riverhillsneuro; Cincinnati (OH); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

401k with Profit Sharing

Medical, Dental, Vision

Disability Insurance

Life Insurance

Paid Holidays

Paid Time Off

Continuing Education Reimbursement

Uniform Allowance

Free Parking

Job summary

Riverhills Neuroscience is hiring a Medical Assistant (MA) to support the Neurology department in a fast-paced clinic. You will organize patient flow, room patients, assist with procedures, and document in the EHR. Travel between locations may be required.

The role requires a high school diploma or GED with preferred MA credentials and EMR experience. Excellent communication and teamwork are essential for success, with a Monday–Friday schedule and no nights or holidays.

Qualifications

• Customer service excellence in a clinical setting.
• Clear communication with patients and team members.
• Ability to multitask in a fast-paced clinic.
• Strong attention to detail in charting and scheduling.

Responsibilities

• Organize patient flow and support providers.
• Escort patients to exam rooms and prep areas.
• Assist with transfers, dressing, and specimen collection.
• Perform screenings and collect patient history in EHR.

Skills

Customer service

Communication

Multitasking

Team player

Attention to detail

Education

High school Diploma or GED

RMA/CMA preferred

Tools

EMR experience

Job description

About Us:

For over two decades, Riverhills Neuroscience has been a pioneer in delivering exceptional neuroscience care. Our commitment to excellence extends across diagnosis, education, and treatment for those facing nervous system diseases and injuries.

Position:

Medical Assistant (MA)

Department:

Neurology

Schedule:

Monday through Friday, No Weekends and No Holidays, No Nights

Location:

Norwood, OH (3 days), Anderson, OH (1 day), Green Township, OH (1 day)

Pay Range:

$19-25 per hour

Key Benefits for Full-Time Employees:

• Competitive pay based on experience, minimum $19
• 401k with Profit Sharing and 4% Company Match
• Comprehensive Medical, Dental, and Vision insurance
• Long-Term and Short-Term Disability Insurance
• Company Paid Life Insurance
• Paid Holidays
• Over three weeks of Paid Time Off
• Continuing Education Reimbursement
• Uniform Allowance
• Free Parking

Responsibilities:

• Organize patient flow and check schedules to ensure timely support for providers.
• Rooms patients promptly and accompany them to exam/procedure rooms.
• Assist patients with transfers, dressing, specimen collection, and preparation.
• Perform screenings, collecting patient history, and charts in the electronic health record (EHR).
• Assists providers with clinical procedures as assigned.
• Supports timely patient flow and keeps pace with provider schedules to ensure efficient clinical operations.
• Relay instructions to patients and/or family members.
• Sends and receives medical records, lab reports, hospital notes, referral information.
• Verifies insurance, manages demographic updates, and maintains accurate charts.
• Schedule appointments and complete required documentation and forms.
• Manage and update charts to ensure information is complete and accurate.
• Coordinate and communicate with providers to ensure timely response to patient needs.
• Clean and stock rooms and instruments between visits to maintain infection control standards.
• Orders and restocks clinical supplies.
• Operates sterilizer and other equipment per maintenance and safety guidelines.
• Sets up exam rooms instruments and materials in accordance with clinical protocols.
• Travel may be required between locations.
• Other duties as assigned.

Background and Experience:

• High school diploma or general equivalency diploma (GED) required.
• RMA, CMA or other Medical Credential preferred
• EMR experience required
• Excellent customer service skills
• 1-2 years of MA experience preferred
• Strong attention to detail
• Superior verbal and written communication skills are a must

Job Qualifications:

• Strong written and verbal skill communication skills; ability to share information clearly and professionally.
• Ability to work independently and as part of a team.
• Demonstrates sound judgement, maturity, and professionalism.
• Comfortable dealing with diverse patient population including those with complex needs.
• Strong multitasking skills and attention to detail in a fast paced environment.

Mental/Physical Requirements:

• Must be able to consistently sit or stand for extended periods of time throughout workday.
• Ability to lift up to 51 pounds with or without reasonable accommodation.
• Requires bending, stretching, pushing, pulling, and transferring patients.
• Regular use of computers, phones, and standard office and medical equipment.
• Must be able to manage occasional work-related stress and handle multiple demands.

Equal Opportunity/Drug-Free Workplace:

Riverhills Neuroscience is an equal opportunity employer and maintains a drug-free workplace.