Medical Assistant / LPN Des Moines

MercyOne; Des Moines (IA); On-site; USD 38,000 - 48,000; Full time

Job summary

MercyOne in Des Moines, IA is seeking a full-time Medical Assistant to provide hands-on patient care in a fast-paced clinical setting. You will greet patients, take vital signs, and assist providers with examinations and routine procedures.

The role requires CMA or RMA certification (or equivalent) and BLS, with additional items such as medication administration and phlebotomy as needed. A strong emphasis on accuracy, safety, and patient communication is essential.

Qualifications

• High school diploma or equivalent is required.
• Valid CMA certification or valid RMA certification if applicable.
• Medication Aide course or certification if applicable.
• BLS certification or to be obtained within 3 months of hire.
• Mandatory Reporter abuse training completed within 3 months of hire.

Responsibilities

• Perform general patient care following established standards and procedures.
• Greet and prepare patients for the healthcare provider.
• Obtain and record vital signs (BP, temp, pulse, respiration, height, weight, allergies, meds).
• Draw blood and prepare specimens for laboratory analysis when required.
• Administer medications and vaccines (oral, injectable, topical, etc.).
• May perform routine tests such as EKGs.
• Schedule diagnostic tests and follow up on completion.
• Communicate test results and care plans to patients as directed.
• Maintain instruments and rooms; ensure cleanliness and stocking.
• Document care plans and results in the medical record.
• Escalate non-routine issues to the practice manager or providers.
• Ensure safety checks and privacy protections are followed.
• Perform other duties as assigned by management or providers.

Education

High school diploma or equivalent

Certified Medical Assistant (CMA) certification

Registered Medical Assistant (RMA) certification

Medication Aide course/certification

Basic Life Support (BLS) for Healthcare Provider

Mandatory Reporter training

Non-Certified Radiologic Technician (NCT) training (if applicable)

Job description

Employment Type:Full timeShift:Day ShiftDescription:

Job Requirements / Qualifications

A. Education / Accreditation / Licensure (required & preferred):

• High school diploma or equivalent required.
• Current/valid Certified Medical Assistant (CMA) certification required or Registered Medical Assistant (RMA) required if applicable.
• Successfully completed Medication Aide 40-hour course or current/valid Medication Aide certification by state agency required if applicable.
• May require specialized training such as Non-Certified Radiologic Technician (NCT).
• Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.
• Proof of completion of Mandatory Reporter abuse training specific to the population served within three (3) months of hire.

B. Experience (required and preferred):

• 2 years Medical Assistant experience preferred.

Key Responsibilities

• Perform general patient care by following established standards and procedures.
• Greet and prepare patients for the health care provider.
• Obtain and record vital signs including but not limited to, blood pressure, temperature, pulse, respiration, height, weight, drug allergies, and current medications and presenting problem.
• May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis.
• Administer ordered medications and/or vaccines via oral, injection, topically, rectal, ophthalmic, and/or inhalant administration.
• May perform routine tests including but not limited to EKG’s.
• Schedule patients for diagnostic testing and follows up to ensure completion of testing.
• Communicate with patient regarding test results and plan of care by phone or mail as directed by physician.
• Prepare, clean and sterilize instruments and maintain equipment; keep patient exam rooms stocked, clean and orderly; dispose of contaminated items according to protocol.
• Document patient plan(s) of care, tests and examination results in the medical record as directed by the provider.
• Escalate non-routine issues, questions and/or concerns to the practice manager or healthcare provider(s).
• Ensure safety checklists/quality controls are completed as required.
• Provide for patient safety and protection of patient privacy rights.
• Perform other duties as assigned by practice manager, MA Lead or as requested by healthcare provider(s).

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.