Medical Assistant/ LPN

Mercy Co; Washington (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Tuition assistance

Matched retirement plans

Job summary

Mercy is seeking a Medical Assistant to support clinicians in an outpatient setting with direct and indirect patient care, documentation, and administrative tasks. The role emphasizes patient-centered care, teamwork, and adherence to Mercy’s mission and standards.

Ideal candidates maintain MA certification, complete MA Clinic Academy training, and are prepared to operate within a fast-paced clinical environment while collaborating with care teams across Mercy facilities.

Qualifications

• High school diploma or equivalent.
• New hire must attend MA Clinic Academy training.
• Certification: Must actively maintain MA certification.
• Certification(s): BLS (Basic Life Support) for Hospital Outpatient Departments (HOD)

Responsibilities

• Supports providers by delivering direct and indirect patient care.
• Maintains accurate documentation and provides administrative support.
• Functions within scope of practice under supervision and Mercy standards.
• Engages in patient-centered care and professional growth.

Skills

Strong communication

Interpersonal skills

EHR proficiency

Clinical documentation

multitasking

Knowledge of outpatient procedures

Patient-centered care

Population health awareness

Education

High school diploma or equivalent

MA Clinic Academy training

Job description

Find your calling at Mercy!

Medical Assistants (MA) in the medical office setting supports providers by delivering direct and indirect patient care in a professional, courteous, and efficient manner. The MA may assist with clinical procedures, maintains accurate documentation, and provides administrative support to ensure smooth daily operations. The MA functions within their defined scope of practice (based on office type clinic/HOD), under supervision, and in alignment with Mercy's mission and standards of care.

Position Details

Minimum Qualifications

• High school diploma or equivalent.


• New hire must attend MA Clinic Academy training.

Education

• High school diploma or equivalent.


• New hire must attend MA Clinic Academy training.

Certification: Must actively maintain MA certification.
Additional minimum requirement(s) only for Hospital Outpatient Departments

• Certification(s): BLS (Basic Life Support)

Preferred Qualifications

Experience: One year of applicable patient care experience in an outpatient or ambulatory care setting.
Preferred Requirement(s) For Non-HOD Clinics
Certification(s): BLS (Basic Life Support)

Skills, Knowledge, Abilities

• Strong communication and interpersonal skills.


• Proficiency with EHR systems and clinical documentation.


• Ability to multitask and adapt in a fast-paced clinical environment.


• Knowledge of common outpatient procedures and equipment.


• Commitment to patient-centered care and professional growth.


• Demonstrates knowledge of varying differences and behaviors among populations served.

Work Environment:

• Outpatient clinical setting with frequent patient interaction.


• Requires standing, walking, lifting, and use of clinical equipment.


• Potential exposure to infectious materials; PPE provided.

Physical Requirements

• Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis.


• Position requires prolonged standing and walking during each shift.


• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.