Medical Assistant – LPN

ComWell; Illinois; Hybrid; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health Insurance

401(k)

Employee Assistance Program

Life Insurance

Short term disability

Long term disability

Sick PTO

Vacation PTO

Paid Holidays

Job summary

ComWell in Illinois seeks a Medical Assistant to support clinical and psychiatric teams with trauma-informed customer service. The role requires high ethical standards, emotional intelligence, organization, and the ability to handle multiple priorities in a fast-paced environment.

The successful candidate will take vital signs, interview clients, document medical histories, and maintain confidentiality. Responsibilities include scheduling, EHR documentation, injections, blood draws, and general

Qualifications

• Medical Assistant certificate or diploma.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Word, Excel, and Outlook.

Responsibilities

• Provide exceptional customer service in person, by phone, and electronically.
• Take, document, and monitor vital signs.
• Interview clients and verify medical history and medications.
• Document client information in the electronic health record and other systems.
• Schedule appointments and perform general office duties, including filing and light cleaning.
• Administer injections and collect blood draws as needed.

Skills

Emotional intelligence

Communication skills

Organizational skills

Multitasking

Education

Medical Assistant certificate

Job description

988 Suicide & Crisis Lifeline - Call or Text Anytime

Why Join ComWell?

At ComWell, you'll be part of a dedicated team committed to making a meaningful difference in the lives of individuals and families. We value compassion, collaboration, and innovation in everything we do. Our benefits include Health Insurance, 401(k), Life Insurance, Short-term Disability, Long-term Disability, Sick Time, Vacation Time, and Paid Holidays.

Position Overview :

ComWell is seeking a highly dependable, compassionate, and professional Medical Assistant to join our team. The Medical Assistant provides direct support to clients and members of the clinical and psychiatric teams while delivering exceptional, trauma-informed customer service.

The ideal candidate is highly ethical, emotionally intelligent, organized, and able to manage multiple priorities in a fast-paced environment. This position requires someone who can remain calm under pressure, communicate effectively, exercise good judgment, and consistently treat clients and coworkers with dignity and respect.

• Provide exceptional customer service to clients in person, by phone, and through electronic communication.
• Respond to phone calls, emails, and client needs in a timely and professional manner.
• Take, document, and monitor vital signs.
• Interview clients and verify information, including medical history, medications, and hospitalizations.
• Utilize existing assessments and accurately document client information.
• Complete timely and accurate documentation in the electronic health record and other required systems.
• Assist members of the clinical and psychiatric teams as needed.
• Schedule appointments and perform general office duties, including filing and light cleaning.
• Administer injections and blood draws as needed.
• Maintain confidentiality and comply with all ComWell policies, procedures, regulations, laws, and applicable standards.
• Participate in Performance and Quality Improvement initiatives and identify opportunities to improve services.
• Provide trauma-informed care by understanding the impact of trauma and responding appropriately to the needs of clients and families.
• Perform other duties as assigned by the supervisor.

What We’re Looking For :

The successful candidate will demonstrate:

• High ethical and professional standards and the ability to maintain confidentiality and exercise sound judgment.
• Emotional intelligence and the ability to understand and respond appropriately to the needs, emotions, and perspectives of clients and coworkers.
• Strong interpersonal and communication skills with a respectful, positive, and compassionate approach.
• The ability to manage multiple tasks, priorities, and deadlines in a fast-paced environment without sacrificing accuracy or customer service.
• Strong organizational skills and the ability to work independently and take initiative.
• Flexibility and the ability to remain professional and composed when faced with changing priorities or challenging situations.
• A commitment to teamwork and a willingness to support coworkers and contribute to a positive work environment.
• A commitment to trauma-informed care and continuous professional improvement.

Minimum Qualifications :

• Medical Assistant certificate or diploma.
• Current driver's license and proof of insurance.
• Excellent verbal and written communication skills.
• Above-average computer proficiency, including Microsoft Word, Excel, and Outlook.
• Ability to work independently and complete assignments within established guidelines and procedures.

Physical Requirements :

• Ability to perform essential job functions in accordance with ADA, FMLA, and applicable standards.
• Ability to maintain regular, punctual attendance.
• Occasionally lift, move, push, or pull up to 20 lbs.

Compensation :

$19 – $21/hour, commensurate with experience

Benefits:

• Health Insurance
• 401(k)
• Employee Assistance Program
• Life Insurance
• Short term disability
• Long term disability
• Sick PTO
• Vacation PTO
• Paid Holidays