Medical Assistant - London

OhioHealth; London (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

OhioHealth in London, OH seeks a Medical Assistant to support patient flow, prepare patients for visits, and document care in EPIC EMR. The role emphasizes collaboration with providers and adherence to safety and quality standards.

The position requires a high school diploma or GED, BLS certification, and experience with EMR systems. Training for department-specific processes and ongoing professional development are provided.

Qualifications

• Mandatory high school diploma or equivalent; BLS certification required.
• Experience with EPIC EMR documentation preferred.
• Ability to support patient flow and coordinate with healthcare team.

Responsibilities

• Facilitates efficient patient flow and prepares the patient for the visit.
• Performs EMR documentation and maintains in-basket accuracy.
• Maintains a clean environment and reports equipment issues.
• Communicates with patients in a respectful, caring manner.
• Supports care team and coordinates services for continuity of care.
• Completes required training and participates in quality improvement activities.
• Acts as a preceptor or trainer for new staff and EMR-related tasks.

Skills

Patient flow management

Communication

Team collaboration

EMR documentation

Education

High School Diploma or GED

BLS - Basic Life Support

Tools

EPIC EMR

EPIC SuperUser

Job description

We are more than a health system. We are a belief system.

We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary

MINIMUM QUALIFICATIONS

• Completion of a High School Medical Assistant Career Technical Program, or
• Graduation from an accredited School of Medical Assisting, or
• Completion of Military Medic training, or
• Certification as a Paramedic (EMT-P), or
• At least one year of experience as a physician-trained Medical Assistant in a similar clinical setting.

Responsibilities And Duties

• Facilitates efficient and effective patient flow including preparing the patient for the visit and providing specific services as determined by providers in accordance with provider licensure, OH policy and scope of practice.
• Successful completion of Care Connect EMR documentation skills.
• Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of EMR in basket.
• Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate dept/unit personnel.
• Communicates with patients and customers in a respectful and caring manner.
• Communicates, collaborates, and anticipates the needs of the health care team to ensure continuity and quality of care and coordination of services.
• Collects and monitors patient data; reports patient data and patient need as directed.
• Maintains documentation guidelines around patient chargeable items/services.
• Ensures processes and services are continuously monitored for quality, cost effectiveness, and efficiency.
• Engages in process and quality improvement activities. Makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility.
• Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities.
• Completes required continuous training and education, including department specific requirements.
• Promotes and advocates for patient quality, safety, and experience initiatives. Acts as a role model.
• Serves as SME/resource to the dept/unit/practice in areas such as quality, performance improvement, and EMR (i.e., EPIC Super User).
• Has oversight of efficient and effective patient flow including preparing the patient for the visit/admission and providing specific services and education as determined by the providers in accordance with licensure and policy.
• Leads and supports development of standard work and develops necessary customizations.
• Functions as a clinical preceptor and is responsible for training new staff.
• Is compliant with scope of practice.
• As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.
• The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time

Minimum Qualifications

High School or GED (Required)BLS - Basic Life Support - American Heart Association

Additional Job Description

High School Diploma or Equivalent AND one of the following:

• Completion of HS Medical Assistant Career Tech Program or
• School of Medical Assisting or
• Military Medic training or
• Paramedic (EMT-P) training or
• 1+ yr. as a physician trained MA in a like practice

After Hire

• Successful completion of a competency-based orientation program with medical assisting focus
• LIFE SUPPORT \ Basic Life Support (BLS) within In 120 days of hire

SPECIALIZED KNOWLEDGE

• Experience using EMR documentation, preferably EPIC .
• Experience as an EPIC SuperUser or trainer
• Experience as Preceptor

Work Shift

Day

Scheduled Weekly Hours

40

Department

PCP London

Join us!

• if your passion is to work in a caring environment
• if you believe that learning is a life-long process
• if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment