Medical Assistant Lead Uptown

Ann & Robert H. Lurie Children's Hospital of Chicago; Chicago (IL); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading healthcare provider in Chicago seeks a Medical Assistant Lead for their Uptown facility. This role involves overseeing clinical operations, performing various medical tasks, and supporting a collaborative healthcare environment. Candidates should possess a high school diploma, relevant clinical experience, and strong interpersonal skills.

Benefits

Medical, dental and vision insurance

Employer paid group term life and disability

Paid Time Off (PTO)

403(b) with a 5% employer match

Tuition assistance

Qualifications

• 5 or more years of relevant clinical experience preferred.
• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) preferred.
• Some college education is a plus.

Responsibilities

• Perform daily clinical work in an outpatient setting.
• Assist Physicians and staff under the direction of nursing personnel.
• Document data in the Electronic Medical Record.

Skills

Excellent communication/listening skills

Interpersonal skills

Problem solving ability

Proficient computer skills

Education

High School Diploma/GED

Completion of formal Medical Assistant program

Basic Life Support certification from the American Heart Association

Job description

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Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Location

Lurie Children's Pediatrics - Uptown

Job Description

General Summary:

The Medical Assistant III is responsible for daily clinical work in the outpatient/primary care setting in accordance with the Ambulatory Medical Assistant Scope of Practice. Depending on location this position may be responsible for daily scheduling and flow of the ambulatory center. The MA III collaborates with the department leadership to ensure the nursing assistant/medical assistant workflow effectively meets patient care demands. The MA III serves as a resource to the clinical team and facilitates a strong culture of teamwork amongst the NA/MA team. In addition, the MA III assists Physicians, and other staff under the direction of a Registered Nurse, Advanced Practice Nurse and/or Physician.

Essential Job Functions

• Depending on location, performs phlebotomy and specimen processing as directed by delegating provider.
• Aligns to specific or multiple divisions.
• Administers, including but not limited to, intramuscular injections, subcutaneous injections, intradermal skin testing, topical medications, ophthalmic drops and nasal spray.
• Depending on location, performs ECGs, places Holter monitors and downloads telemetry data. Responsible for ECG and Holter program for a specific location.
• Works in conjunction with other staff to maximize clinic flow.
• Intervenes appropriately in emergency situations.
• Documents data and changes in the Electronic Medical Record.
• Provides assistance and or back up support for administrative tasks including but not limited to scheduling patient visits and performing basic “check-in, check out” activities.
• Obtains measurements, patient history and other intake activities.
• Stocks and maintains the clinic area including ordering of supplies as needed. Leads inventory management, not limited to placing orders. Manages par levels, expiration or refrigeration logs, environment of care rounds/management and/or supply distribution.
• Demonstrates knowledge of pertinent aspects and competency with protocols related to the use of chemical disinfection, high level disinfection, and sterilization if required as part of the responsibilities of the role.
• Depending on location, directs High Level Disinfection and conducts quality control for ENT scope cleaning in accordance with defined HLD processes
• Completes trainings and education including but not limited to Healthcare Provider CPR.
• Completes and/or collaborates with leadership for weekly ambulatory schedule of NA/MA assignments and makes adjustment to effectively meet patient care demands.
• Rounds on all ambulatory clinics to ensure all clinics are running efficiently.
• Collaborates with leadership to ensure overall ambulatory compliance with safety and regulatory guidelines.
• Orients new NA/ MA staff and contingency staff.
• Participates in Department Process Improvement activities and/or unit-based or organizational-wide committees.
• Other job functions as assigned.
  
  

Knowledge, Skills, And Abilities

• High school diploma required.
• Successful completion of a formal Medical Assistant program.
• Possesses 5 or more years of relevant clinical experience.
• Certified Medical Assistant (CMA) (AAMA) or Registered Medical Assistant (RMA) preferred but not required.
• Some college, preferred.
• Basic Life Support certification from the American Heart Association.
• Excellent communication/listening skills. Substantial interpersonal skills sufficient to work effectively with pediatric patients, families, physicians, nursing and other allied health and medical center personnel.
• Proficient computer skills and aptitude.
• Problem solving ability and able to handle multiple priorities. Ability to handle stressful situations.
  
  

Education

High School Diploma/GED (Required)

(BLS) - Basic Life Support - American Heart Association

Pay Range

$21.00-$32.55 Hourly

At Lurie Children’s, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children’s offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits.

Benefit Statement

Benefits

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:

Medical, dental and vision insurance

Employer paid group term life and disability

Employer contribution toward Health Savings Account

Flexible Spending Accounts

Paid Time Off (PTO), Paid Holidays and Paid Parental Leave

403(b) with a 5% employer match

Various Voluntary Benefits

• Supplemental Life, AD&D and Disability
• Critical Illness, Accident and Hospital Indemnity coverage
• Tuition assistance
• Student loan servicing and support
• Adoption benefits
• Backup Childcare and Eldercare
• Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
• Discount on services at Lurie Children’s facilities
• Discount purchasing program
  
  

There’s a Place for You with Us

At Lurie Children’s, we embrace and celebrate building a team with a variety of backgrounds, skills, and viewpoints — recognizing that different life experiences strengthen our workplace and the care we provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care.

Lurie Children’s and its affiliates are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.

Support email: [e-mail]

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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