Medical Assistant Lead

humana; The Villages (FL); On-site; USD 48,000 - 66,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) retirement savings plan

Paid time off and holidays

Short-term and long-term disability

Job summary

Humana is seeking a Medical Assistant Lead in The Villages, FL to supervise clinical and administrative tasks. You will assist physicians, manage patient intake, vital signs, documentation, and coordinate tests and referrals while ensuring compliance with policies.

The role emphasizes leadership in a busy primary care setting, with required CMA/RMA credentials, CPR/BLS certification, and 5+ years in healthcare. On-site position reporting to Clinic Administration.

Qualifications

• Active CMA or RMA certification with unrestricted license.
• CPR/BLS certification within 90 days of employment.
• Minimum 5 years in a healthcare setting.

Responsibilities

• Handle patient intake, verify information, and file records.
• Perform clinical tasks and assist clinicians during exams and procedures.
• Prepare and sanitize exam rooms and equipment.
• Process calls and messages, coordinating scheduling and tests.
• Document treatments, vital signs, and patient education per policy.
• Maintain inventory and support clinical workflow improvements.

Skills

5+ years healthcare experience

Athena (EMR) experience

Education

CMA or RMA certification

CPR/BLS certification

Job description

Become a part of our caring community

The Medical Assistant Lead is responsible for performing a variety of duties in the medical practice. As a Medical Assistant Lead, you will be responsible for both the clinical and administrative areas including assisting physicians with patient care and handling clerical, environmental, and organizational tasks. You will provide information to patients so they may fully utilize and benefit from the clinical service.

This is an on-site role working in The Villages, FL. You will report to a Supervisor, Clinic Administration.

Role Responsibilities

• Processes incoming and outgoing calls/messages.
• Performs patient intake, obtains patient information to file and update patient records.
• Ensures consents are reviewed and completed by clinician.
• Performs pre-encounter prep prior to patients visit, including identifying open care gaps.
• Gathers patient data through interview and observation.
• Assists the clinician during medical treatments, examinations, and procedures.
• Prepares patients for examination, performs and documents vital signs, and records patients' health history and medication reconciliation.
• with arranging laboratory and/or other ancillary testing.
• Performs duties and skills consistent with a trained certified medical assistant/registered medical assistant/nurse.
• Prepares and sanitizes equipment, examination rooms and instruments.
• Manages inventory of medical supplies and equips exam rooms with appropriate supplies.
• Embraces and participates in quality initiatives, goal attainment, and collaborates on clinical process improvement activities.
• Provides routine treatments and administers approved medication per clinician order within scope.
• Documents patient data, treatments, procedures, and patient education per organizational policies.
• Assists the clinician by acting as a liaison on behalf of the patient to schedule appointments; provides patient with scheduling information to obtain testing, and/or clinician consultation.
• Maintains compliance with all policies and procedures.
• Demonstrates competency in specific tasks and skills as defined annually.
• Other duties as assigned.

Use your skills to make an impact

Required Qualifications

• Active and unrestricted Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA).
• CPR/BLS Healthcare Provider Certification within 90 days of employment.
• 5+ years of experience working within a healthcare setting.

Preferred Qualifications

• IV Certification
• Proficiency with Athena

Annual Requirements for Medical Assistant Lead

• Must maintain current license, certification, or registration.
• Must complete required CEUs for licensure/certification.
• Must maintain current BLS certification.
• EMR and Clinical competencies completed and signed as assigned.
• Precept students and new employees.
• Participate in annual clinical checkoffs for new and annual trainings.
• Help to revise and implement two clinical workflows or procedures.
• Must complete at least 4 educational sessions.
• Must complete 24 CEUs annually.
• Help to revise and implement 2 clinical workflow procedures using current Evidence Based Practice literature or research

Additional Information

This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$48,300 - $65,900 per year

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings bett