Medical Assistant l South Huntington

Brigham and Women's Hospital, Inc.; Boston (MA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Competitive benefits

Career advancement opportunities

Bonuses

Job summary

Mass General Brigham is seeking a compassionate patient care role to support healthcare teams with vital signs, medical history collection, and patient flow management. The position involves direct patient interaction and collaboration with physicians and nursing staff to ensure smooth care delivery.

Responsibilities include preparing examination rooms, recording information in EHR, and performing routine office tasks, while maintaining compliance with privacy regulations.

Qualifications

• High School Diploma or Equivalent required.
• BLS Certification preferred.
• Certified Medical Assistant preferred; Massachusetts EMT certification preferred.

Responsibilities

• Interview patients to obtain medical information and measure vital signs, weight, and height.
• Show patients to examination rooms and prepare equipment for healthcare providers.
• Record patients' medical history, vital statistics, or information such as test results in medical records.
• Perform general office duties, including answering phones, taking dictation, and completing insurance forms.
• Act as liaison with other departments and advocate for patients with a positive customer service approach.
• Collect blood, tissue, or other laboratory specimens and prepare for testing.
• Prepare treatment rooms, keep them neat, stocked, and sterilize instruments.
• Comply with privacy rules and regulations.

Skills

Interpersonal skills

Communication

Prioritization

Attention to detail

EHR proficiency

Time management

Education

High School Diploma or equivalent

BLS Certification

Certified Medical Assistant

EMT (Massachusetts) certification preferred

Tools

Electronic Health Records (EHR) software

Job description

Site: The Brigham and Women's Hospital, Inc.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.Job SummaryThis role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.Does this position require Patient Care? YesEssential Functions-Interview patients to obtain medical information and measure their vital signs, weight, and height.-Show patients to examination rooms and prepare necessary equipment for healthcare providers.-Record patients' medical history, vital statistics, or information such as test results in medical records.-Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. Acts as a liaison with other departments and advocates for patients with a positive customer service approach.-Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.-Prepare treatment rooms for patient examinations, keeping the rooms neat and clean and supplies stocked.-Clean and sterilize instruments and dispose of contaminated supplies.QualificationsEducationHigh School Diploma or Equivalent requiredCan this role accept experience in lieu of a degree?NoLicenses and CredentialsBasic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred Emergency Medical Technician - Basic [Massachusetts] - Massachusetts Office of Emergency Medical Services preferredExperienceDirect MA experience or medical field work 0-1 year preferredKnowledge, Skills and Abilities- Strong interpersonal and communication skills are essential for success in this position.- Ability to prioritize tasks in complex and busy environments.- Accuracy and attention to detail.- Comply with all local, state, and federal privacy and confidentiality rules and regulations.- Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens.- Comprehensive knowledge of medical terminology, procedures, and protocols.- Proficiency in electronic health record (EHR) systems and medical office software.- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.- Managing one's own time and the time of others.This position may be asked to cross-cover (may be in-person or virtual) other Primary Care practices as staffing needs dictate. Cross-coverage needs will be identified and discussed with local and regional leadership. Flexibility is preferred.Additional Job Details (if applicable)Physical RequirementsStanding Frequently (34-66%)Walking Frequently (34-66%)Sitting Occasionally (3-33%)Lifting Frequently (34-66%) 35lbs+ (w/assisted device)Carrying Frequently (34-66%) 20lbs - 35lbsPushing Occasionally (3-33%)Pulling Occasionally (3-33%)Climbing Rarely (Less than 2%)Balancing Frequently (34-66%)Stooping Occasionally (3-33%)Kneeling Occasionally (3-33%)Crouching Occasionally (3-33%)Crawling Rarely (Less than 2%)Reaching Frequently (34-66%)Gross Manipulation (Handling) Frequently (34-66%)Fine Manipulation (Fingering) Frequently (34-66%)Feeling Constantly (67-100%)Foot Use Rarely (Less than 2%)Vision - Far Constantly (67-100%)Vision - Near Constantly (67-100%)Talking Constantly (67-100%)Hearing Constantly (67-100%)Remote TypeOnsiteWork Location301 South Huntington StreetScheduled Weekly Hours40Employee TypeRegularWork ShiftRotating (United States of America)Pay Range$22.00 - $24.94/HourlyGrade3At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.EEO Statement:2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.Mass General Brigham Competency FrameworkAt Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.