Medical Assistant, Kidney Transplant Program Full Time Days

Northwestern Memorial Hospital; Chicago (IL); On-site; USD 26,146 - 35,294; Full time

Benefits offered by this job

$10,000 Tuition Reimbursement per year

Matching 401(k)

Excellent medical, dental and vision coverage

Job summary

Northwestern Memorial Hospital is seeking a Medical Assistant to enhance the patient care experience. This role involves assisting medical staff, ensuring efficient patient flow, and maintaining operational standards within the clinic.

The ideal candidate will have a high school diploma, relevant certification, and strong computer skills. We provide a supportive environment and a competitive salary, with benefits including tuition reimbursement and health insurance.

Qualifications

• High school diploma or GED.
• Current certification or eligibility for certification in Medical Assistance.
• Basic Life Support (BLS/CPR) certification.

Responsibilities

• Ensures efficient patient flow and prepares patients for examination.
• Assists practitioners with medical procedures as directed.
• Maintains patient care areas and equipment according to clinic guidelines.

Skills

Strong computer skills

Ability to provide high-quality patient care

Effective communication abilities

Education

High school diploma or GED

Certification in Medical Assistance

Tools

Electronic medical record systems

Job description

Pay and Benefits

The salary range for this position is $18.98 - $25.62 hourly. Placement within this range depends on factors such as relevant work experience and internal equity. For positions represented by a labor union, placement is guided by the collective bargaining agreement.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well‑being while protecting against unexpected life events.

• $10,000 Tuition Reimbursement per year ($5,700 part‑time)
• $10,000 Student Loan Repayment ($5,000 part‑time)
• $1,000 Professional Development per year ($500 part‑time)
• $250 Well‑being Fund per year ($125 for part‑time)
• Matching 401(k)
• Excellent medical, dental and vision coverage
• Life insurance
• Annual Employee Salary Increase and Incentive Bonus
• Paid time off and Holiday pay

Job Description

The Medical Assistant reflects the mission, vision, and values of Northwestern Medicine and adheres to the organization’s Code of Ethics, Corporate Compliance Program, and all relevant policies, procedures, guidelines and regulatory and accreditation standards.

The Medical Assistant is a member of the health care team primarily responsible for providing support to physicians, nurses, and other licensed medical staff by facilitating efficient patient flow, assisting with various patient care activities, and performing related administrative functions. The Medical Assistant is responsible for ensuring efficient patient flow through the clinic, maintaining neat, clean and safe patient care areas, promoting patient satisfaction through professional, friendly interaction, and safeguarding patient confidentiality.

Responsibilities

• Assures efficient patient flow: escorts patients to exam rooms, identifies patients with two identifiers, prepares patients for examination, obtains accurate vital signs, documents reason for visit and updates allergies, smoking history and pharmacy information, informs provider and registered nurse of any significant changes, anticipates/sets up equipment or supplies needed, cleans and prepares exam room for next patient, expedites visits and prioritizes tasks.
• Assists practitioner with medical and surgical procedures in accordance with established protocols such as ECG, venipuncture, immunizations, setting up procedure trays, specimen collection, and CLIA‑waived testing as directed by the provider.
• Provides high‑quality care: prepares and stocks exam rooms, follows protocols for disinfecting and sterilizing equipment, participates in environmental safety rounds, maintains vaccine/medication inventory, monitors and maintains equipment and instruments according to clinic guidelines, assists in ordering supplies, correctly disposes of expired items, and adheres to office opening and closing procedures.
• Functions as an integral part of the patient care team and promotes patient satisfaction by interacting professionally and friendly, accepts and performs delegated responsibilities positively, offers assistance to others, attends and participates in staff meetings, and communicates appropriately and effectively with patients and the patient care team in the office and on the phone.
• Performs delegated procedures common to the specialty area safely, effectively, and efficiently (see specialty practice addendum).
• Performs all other duties as assigned by the Supervisor or Manager.

Qualifications

Required

• High school diploma or GED.
• Current certification in one of the following or written proof of meeting eligibility requirements for one of the five eligible certification exams (AAMA, AMT, NCCT, NHA, NRCMA):
• Accepted documentation: new MA graduates within six (6) months from date of graduation must submit a letter from the school or certifying body. Non‑certified MAs or new graduates beyond six months must submit a letter from the certifying body.
• Within the first six months of employment, must complete one of the following certifications after up to two test attempts:
• Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA)
• Registered Medical Assistant (RMA) through American Medical Technologists (AMT) or
• National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT)
• Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA)
• Nationally Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP)
• Signed acknowledgement during onboarding that certification must be attained within six (6) months, as a condition of employment.
• American Heart Association accredited Basic Life Support (BLS/CPR) certification.
• Zero (0) to two (2) years of experience in a relevant role.
• Strong computer skills.

Preferred

• Completion of accredited Medical Assistant training program.
• One to two years of ambulatory care experience.
• Experience with electronic medical record.

Equal Opportunity

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case‑by‑case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position; however, all employment decisions will be made by a person.

Sign‑on Bonus Eligibility

Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign‑on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.