Medical Assistant Ketamine/TMS Clinic

Intermountain Healthcare; Provo (UT); On-site; USD 10,000 - 60,000; Full time

Job summary

A forward-thinking healthcare organization is seeking a dedicated Medical Assistant to join their team. This role involves providing essential patient care, ensuring effective communication, and collaborating with a cross-functional team to enhance patient experiences. The ideal candidate will have a strong background in medical assistance, excellent interpersonal skills, and a commitment to patient privacy and care excellence. Join a dynamic environment that values innovation and professional growth, and contribute to making a meaningful impact on the health and well-being of the community.

Benefits

Generous benefits package

Career advancement opportunities

Supportive work environment

Qualifications

• Completion of a Medical Assistant Program or relevant experience.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Assist providers in gathering patient information and care.
• Communicate effectively with patients and collaborate with teams.

Skills

Patient Care

Communication Skills

Team Collaboration

Basic Computer Skills

Interpersonal Skills

Education

Medical Assistant Program Certification

RN/LPN License

Basic Life Support Certification

Tools

Electronic Medical Records (EMR)

Job description

**Job Description:**

**Shift Details** : Full-Time (40 hrs/wk - Monday to Friday 9AM to 530PM)

**Unit/Location:** Utah Valley Psychiatry and Counseling - Ketamine/TMS Clinic

**Additional Details:** This position will support the Ketamine/TMS clinic M-Th, then help cover MA needs for Psychiatry and Counseling on Fridays. When working at the Ketamine/TMS clinic, this role will also be cross-trained as a Patient Service Representative.

**Are you interested in advancing your career while helping people live the healthiest lives possible?** As a Medical Assistant at Intermountain Health, you will play a vital role in supporting our clinical team, ensuring our patients receive the best care. At Intermountain, you will be part of a team that values career advancement, innovation and collaboration, where your skills are valued, and your contributions make a lasting impact.

**What does it mean to be a caregiver with Intermountain?** Check out this video (https://youtu.be/4NWmzvtxZDA?si=fhwQlYWE59dbkpYy) and learn more and discover the “Power of We.”

As a Medical Assistant at Intermountain Health, you will play a vital role in supporting our clinical team, ensuring our patients receive the best care by:

+ **Providing Patient Care:** Under the direction of the Clinician, providing care to patients by assisting the provider to gather information that is relative to the patient’s visit and condition.

+ **Effective Communication:** Communicating clearly with patients seeking care through different modalities including telephone and in-person interactions.

+ **Team Collaboration:** Working with cross functional teams to collaborate on patient care. Attention to detail and follow-through are key components in helping to provide the care that is needed.

**Minimum Qualifications**

+ Successful completion of a Medical Assistant Program (certification must be provided upon hire)

+ Or at least one year of Medical Assistant experience (verified upon hire)

+ Or current RN/LPN license to practice nursing in the state

+ Current Basic Life Support Certification (BLS) for healthcare providers. Must be obtained prior to start date

+ Demonstrated basic computer skills involving word processing and data entry.

+ Professional manner and strong interpersonal and communication skills.

+ Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.

+ Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers.

+ Utah Only: If certified with less than one year of MA experience, caregivers may attend a yearlong MA residency program

**Preferred** **Qualifications**

+ Experience in an outpatient clinic or other healthcare setting.

+ Computer literacy in using electronic medical records (EMR) systems and other relevant software.

+ Current national MA certification from one of the following national MA certifications or registrations: Registered Medical Assistant (RMA) of AMT, National Certified Medical Assistant (NCMA), Certified Clinical Medical Assistant (CCMA) or Certified Medical Assistant (CMA) of the AAMA

**Physical Requirements:**

**Location:**

Utah Valley Clinic

**Work City:**

Provo

**Work State:**

Utah

**Scheduled Weekly Hours:**

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$19.20 - $27.35

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here (https://intermountainhealthcare.org/careers/benefits) .

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.