Medical Assistant- Internal Medicine Clinic

SmartRecruiters, Inc.; Novi (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Henry Ford Health in Novi, MI is seeking a Medical Assistant for our Internal Medicine Clinic. You will greet patients, take vitals, prepare them for exams, and support providers with clinical tasks in a compassionate, efficient team setting.

A MA program graduate with externship or equivalent experience is required, plus basic computer skills and EPIC experience preferred. BLS-C certification is required or obtained on orientation; this full-time role offers growth opportunities within a

Qualifications

• High school diploma or GED.
• Basic computer knowledge and keyboarding skills preferred.
• Ability to perform a wide variety of clinical skills related to ambulatory patient care preferred.
• Ability to problem-solve preferred.
• Possess effective interpersonal and communication skills preferred.
• EPIC (Electronic Medical Record) experience preferred.

Responsibilities

• Welcome patients with a warm greeting and get them settled and ready for their visit.
• Take vital signs and record them in our electronic health record (EHR) system.
• Chat with patients to gather medical history and ask the right questions.
• Prep for exams, procedures, and treatments following established protocols.
• Administer medications and immunizations as directed and maintain records.
• Document all patient care activities in the EHR and keep the clinical picture current.
• Stay alert and respond quickly to emergencies.
• Manage patient requests via phone, In Basket, and My Chart and document in the EHR.
• Enter medication, radiology, and lab orders for provider review and sign-off.
• Provide clear after-visit instructions and welcoming closure.
• Prepare medication refill requests for provider review in the EHR.

Skills

Interpersonal skills

Communication skills

Problem-solving

Keyboarding

Education

High school diploma or GED

Medical Assistant program with clinical externship

1 year clinical medical assisting experience (optional alternate)

Tools

EPIC (EMR)

Job description

Medical Assistant- Internal Medicine Clinic

Full-time

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.
Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact.
Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.

Department: Internal Medicine

Location: Novi, MI

Sign On Bonus Eligible

GENERAL SUMMARY:

Ready to make a real difference in patients' lives? As a Medical Assistant in our Internal Medicine Clinic, you'll work alongside our providers and nursing team to deliver quality, compassionate care that truly matters. You'll be the friendly face that greets patients, the skilled hands that prepare them for care, and the organized professional who keeps everything running smoothly. It's clinical work with heart!

PRINCIPLE DUTIES AND RESPONSIBILITIES (Here's what you'll be doing day-to-day):

• Welcome patients with a warm greeting and get them settled and ready for their visit.


• Take vital signs and record them in our electronic health record (EHR) system—keeping the data accurate and timely.


• Chat with patients to gather their medical history, using your critical thinking skills to ask the right questions.


• Get everything prepped and ready for exams, procedures, and treatments following our established protocols and best practices.


• Administer medications and immunizations as directed by the provider, following the six rights of medication administration and maintaining detailed records.


• Document all patient care activities in the EHR—keeping the clinical picture complete and current.


• Stay alert and ready to respond quickly if any emergencies arise.


• Keep on top of patient requests coming through phone calls, In Basket messages, and My Chart, responding promptly and documenting everything in the EHR.


• Enter medication, radiology, and lab orders into the EHR for provider review and sign-off.


• Send patients off with clear after-visit instructions and a smile, ensuring they know what comes next.


• Prepare medication refill requests for provider review and signature in the EHR.

EDUCATION/EXPERIENCE REQUIRED:

• High school diploma or G.E.D. equivalent.


• Basic computer knowledge and keyboarding skills preferred.


• Ability to perform a wide variety of clinical skills as related to ambulatory patient care preferred.


• Ability to problem-solve preferred.


• Possess effective interpersonal and communication skills preferred.


• EPIC (Electronic Medical Record) experience preferred.

CERTIFICATIONS/LICENSURES REQUIRED:

• Current BLS-C upon hire or successful completion by end of orientation

Additional Requirements:

• Graduate of a Medical Assistant program with completion of a formal clinical externship (160 hour minimum). OR


• Graduate from a Medical Assistant program without completion of a clinical externship but with a minimum one-year experience in clinical medical assisting within the past five (5) years. OR


• Current Professionally Recognized Medical Assistant Certification with a minimum of one year of experience in clinical medical assisting. OR


• Licensed Practical Nurse (LPN). OR


• Licensed Paramedic/Emergency Medical Technician (EMT) with at least one year clinical experience in clinical medical setting within the past five (5) years. OR


• Military trained medical personnel with at least one-year clinical experience in clinical medical setting within the past five (5) years.

Must Successfully complete all components of Ambulatory orientation as defined by Henry Ford Health.

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