Medical Assistant, Internal Medicine

Partner's Healthcare; Scituate (MA); On-site; USD 31,000 - 34,000; Full time

Job summary

Mass General Brigham seeks an MA to provide essential clinical and administrative support at an ambulatory site in Scituate, MA. You will take vital signs, prepare examination rooms, collect specimens, and assist physicians and nurses with patient care in a small, collaborative team.

The role emphasizes accuracy, attention to detail, and strong patient interactions, with on-site responsibilities and a 40-hour workweek.

Qualifications

• Education: High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred.
• Certifications in healthcare are preferred and may be required.
• Direct MA experience is beneficial.

Responsibilities

• Take vital signs, document patient information, and schedule appointments.
• Interact with patients to ensure comfort and address concerns.
• Collect blood or specimens and prepare for testing, with phlebotomy performed if competent.
• Explain procedures and medications to patients and reinforce education materials.
• Assist with insurance forms and act as a liaison with other departments.
• Maintain immunization inventory and check expiration dates.

Skills

Vital signs

Phlebotomy

Patient interaction

Medical terminology

Appointment scheduling

Education

High School Diploma or Equivalent

Associate's Degree in Medical Assisting

Job description

Site: Brigham and Women's Physicians Organization, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

We are located at 56 New Driftway (Suite 101) in Scituate, MA. As an Internal Medicine office, we offer a full range of primary care services - from routine check-ups and health screenings to complex diagnostic evaluation and treatment - for adult patients. With only 6 providers total, our small yet mighty team operates in a close-knit, supportive, and collaborative practice environment.

Are you ready to bring your talent to this office and join us in moving community-based ambulatory care forward?

Summary

The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

Does this position require Patient Care? Yes

Essential Functions

• Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training.
• Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record.
• Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.
• Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
• Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated.
• Maintains inventory of immunizations and check expiration dates.
• Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
• Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.

Qualifications

Education: High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred.

Can this role accept experience in lieu of a degree? No

Licenses and Credentials

• Basic Life Support [BLS Certification] - Various Issuers preferred
• Certified Medical Assistant [National Certification] - Various Issuers preferred

Experience

Direct MA experience or medical field work 1-2 years required.

Additional Job Details (if applicable)

Remote Type: Onsite

Work Location: 56 New Driftway

Scheduled Weekly Hours: 40

Employee Type: Regular

Work Shift: Day (United States of America)

Pay Range: $22.75 - $24.94/Hourly

Grade: 3 At Mass General Brigham

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement: 2415 Harbor Medical Associates, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework: At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.