Medical Assistant InstaCare

Intermountain Healthcare Inc.; North Ogden (UT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Education assistance

Career growth opportunities

Job summary

Intermountain Health is seeking a Medical Assistant to provide patient care in an ambulatory clinic in North Ogden. The role supports clinicians and communicates with patients by phone and in person, with a 36-hour work week across 3 shifts, including weekends and holidays.

You will collaborate with cross-functional teams, handle routine tasks, and maintain patient privacy. Minimum qualifications include MA program completion or comparable experience, BLS, and basic computer skills.

Qualifications

• Completion of Medical Assistant program OR at least one year MA work experience OR current active RN/LPN license in Utah.
• Current Basic Life Support (BLS) certification required before start date.
• Basic computer skills for word processing and data entry.
• Professional manner and strong interpersonal communication.
• Ability to work collaboratively with patients and caregivers to ensure satisfaction.
• Protect privacy and PHI of patients and caregivers.
• Utah MA residency program option if certified with less than one year MA experience.

Responsibilities

• Provide patient care under clinician direction and assist with visit information gathering.
• Communicate clearly with patients via telephone and in-person interactions.
• Collaborate with cross-functional teams to support patient care and follow-through.

Skills

Patient care

Communication

Team collaboration

Education

Medical Assistant program

RN/LPN license Utah

Tools

EMR systems

Job description

Job Description

A Medical assistant has accountability for providing care to patients in an ambulatory clinic setting. This will involve caring for patients with acute and chronic needs. A Medical Assistant will be responsible for communicating clearly with patients seeking care through different modalities including telephone and in-person interactions. Shift Details : 36 hours/week, Full time. Clinic is open 7 days per week. Scheduled shifts will be 7:45am-8:00pm, 3 days per week. Weekend and holiday shifts are required.

Unit/Location: North Ogden Clinic- Instacare

Additional Details: Please review Minimum Qualifications listed below before applying. *Prior Urgent Care Experience 2+ years is strongly preferred.

Are you interested in advancing your career while helping people live the healthiest lives possible? As a Medical Assistant at Intermountain Health, you will play a vital role in supporting our clinical team, ensuring our patients receive the best care. At Intermountain, you will be part of a team that values career advancement, innovation and collaboration, where your skills are valued, and your contributions make a lasting impact.

Join an organization that invests in your growth -with many career paths to explore, like Medical Assistant Senior, Registered Nurse, Practice Manager, and more! Intermountain offers employees up to $5,250 annually for education assistance and partners with schools for debt free programs.

What does it mean to be a caregiver with Intermountain? Check out this video and learn more and discover the "Power of We."

As a Medical Assistant at Intermountain Health, you will play a vital role in supporting our clinical team, ensuring our patients receive the best care by:

• Providing Patient Care: Under the direction of the Clinician, providing care to patients by assisting the provider to gather information that is relative to the patient's visit and condition.
• Effective Communication: Communicating clearly with patients seeking care through different modalities including telephone and in-person interactions.
• Team Collaboration: Working with cross functional teams to collaborate on patient care. Attention to detail and follow-through are key components in helping to provide the care that is needed.

Minimum Qualifications

This position requires one of the following:

• Proof of completion of a Medical Assistant program OR at least one year of Medical Assistant work experience OR current active and in good standing RN/LPN license to practice nursing in the state of Utah
• Current Basic Life Support Certification (BLS) for healthcare providers. Must be obtained prior to start date
• Demonstrated basic computer skills involving word processing and data entry.
• Professional manner and strong interpersonal and communication skills.
• Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.
• Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers.
• Utah Only: If certified with less than one year of MA experience, caregivers may attend a yearlong MA residency program

Preferred Qualifications

• Experience in an outpatient clinic or other healthcare setting.
• Computer literacy in using electronic medical records (EMR) systems and other relevant software.
• Current national MA certification from one of the following national MA certifications or registrations: Registered Medical Assistant (RMA) of AMT, National Certified Medical Assistant (NCMA), Certified Clinical Medical Assistant (CCMA) or Certified Medical Assistant (CMA) of the AAMA

Physical Requirements

• Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies.
• Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc.
• Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
• Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc.)
• May be expected to stand in a stationary position for an extended period of time.
• For roles requiring driving: Expected to drive a vehicle which requires sit