Medical Assistant I-Behavior and development

Nemours Children's Health; Wilmington (DE); On-site; USD 37,000 - 52,000; Full time

Job summary

Nemours Children's Health in Delaware seeks Medical Assistants to support patient intake, data collection, and clinical procedures under provider direction. The roles span MA I–MA III with progression based on experience and certifications.

Responsibilities include coordinating patient flow, documenting histories, and performing clinical tasks per protocol. Availability Monday–Friday with extended hours may be required.

Qualifications

• High School diploma or GED required.
• Must complete a certified Medical Assistant program or MA certification.
• Must obtain BLS through AHA within 90 days.
• Basic clinical and administrative skills.

Responsibilities

• Coordinate patient flow by assisting in clinical data collection and review for patient intake.
• Ensure the appropriate information is available to the provider and enter pertinent history in the medical record.
• Perform and assist with clinical procedures in accordance with division/department responsibilities and protocol.
• Must be available to work Monday–Friday; hours as specified (including evenings and closing responsibilities).

Job description

Job DescriptionThe MA is an important liaison between the patient/family, provider, and other care team members. The MA is responsible for coordinating patient flow by assisting in clinical data collection and review for patient intake, ensuring the appropriate information is available to the provider, and entering pertinent history in the medical record. The MA performs and assists with clinical procedures in accordance with divisional/department responsibilities as directed by the provider and per protocol.

Job DescriptionThe MA is an important liaison between the patient/family, provider, and other care team members. The MA is responsible for coordinating patient flow by assisting in clinical data collection and review for patient intake, ensuring the appropriate information is available to the provider, and entering pertinent history in the medical record. The MA performs and assists with clinical procedures in accordance with divisional/department responsibilities as directed by the provider and per protocol. Must be able to work Monday- Friday between the hours of 7:30am-7:30pom. Medical Assistant I

• High School diploma or GED required
• Must obtain BLS through AHA within 90 days
• Completion of a certified Medical Assistant program or MA certification required (see below)
• Acceptable certifications are Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), National Certified Medical Assistant (NCMA) and Clinical Medical Assistant (CCMA), National Healthcare Association (NHA)
• Basic clinical and administrative skills.

Medical Assistant II

• Requires a minimum of 2 years of experience as a Medical Assistant.
• High School diploma or GED required
• Must obtain BLS through AHA within 90 days
• Successful completion of an accredited Medical Assistant Program or certification as a medical assistant through an alternate pathway
• Certification required (see below)
• Acceptable certifications are Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), National Certified Medical Assistant (NCMA) and Clinical Medical Assistant (CCMA)
• Demonstrated proficiency in clinical and administrative tasks.
• Mentor and train new Medical Assistants.

Medical Assistant III

• Requires 5+ years of experience as a Medical Assistant.
• High School diploma or GED required
• Must obtain BLS through AHA within 90 days
• Completion of an accredited Medical Assistant program required
• Certification required (see below)
• Acceptable certifications are Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), National Certified Medical Assistant (NCMA) and Clinical Medical Assistant (CCMA)
• Advanced clinical and administrative skills.
• Involvement in quality improvement initiatives and advanced patient care.
• Serves as a coach, preceptor, and mentor to new medical assistant associate

Must be available to work Monday- Friday between the hours of 7:30am -7:00pm. This role requires evening hours and supports clinic closing responsibilities. About UsNemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children’s hospitals — Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida — along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships. Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive. Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued. Learn more at Nemours.org .