Medical Assistant II-Primary care

Nemours-Children; Milford (DE); On-site; USD 36,000 - 48,000; Full time

Job summary

Nemours-Children is seeking a Medical Assistant to support patient intake, data collection, and clinical documentation across the care team. This role emphasizes accurate medical records entry and efficient patient flow.

The position encompasses MA levels I–III, requiring a high school diploma or GED, completion of an MA program or certification, and BLS. Availability for extended hours and occasional Saturdays reinforces patient access and service quality.

Qualifications

• High School diploma or GED required.
• Must obtain BLS through AHA within 90 days.
• Completion of an accredited Medical Assistant program or certification required.
• Certification required (CMA, RMA, NCMA or CCMA).
• Demonstrated proficiency in clinical and administrative tasks.
• Mentor and train new Medical Assistants.

Responsibilities

• Coordinate patient flow by assisting in data collection and review for intake.
• Enter pertinent history into the medical record and ensure provider has necessary information.
• Assist with clinical procedures in accordance with protocol.
• Serve as a coach/preceptor/mentor to new Medical Assistant associates.

Skills

Clinical skills

Administrative skills

Mentoring

Education

High School diploma or GED

Certified Medical Assistant program or MA certification

CMA

RMA

NCMA

CCMA

Job description

The MA is an important liaison between the patient/family, provider, and other care team members. The MA is responsible for coordinating patient flow by assisting in clinical data collection and review for patient intake, ensuring the appropriate information is available to the provider, and entering pertinent history in the medical record. The MA performs and assists with clinical procedures in accordance with divisional/department responsibilities as directed by the provider and per protocol.

Medical Assistant I:

• High School diploma or GED required
• Must obtain BLS through AHA within 90 days
• Completion of a certified Medical Assistant program or MA certification required (see below)
• Acceptable certifications are Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), National Certified Medical Assistant (NCMA) and Clinical Medical Assistant (CCMA), National Healthcare Association (NHA)
• Basic clinical and administrative skills.

Medical Assistant II:

• Requires a minimum of 2 years of experience as a Medical Assistant.
• High School diploma or GED required
• Must obtain BLS through AHA within 90 days
• Successful completion of an accredited Medical Assistant Program or certification as a medical assistant through an alternate pathway
• Certification required (see below)
• Acceptable certifications are Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), National Certified Medical Assistant (NCMA) and Clinical Medical Assistant (CCMA)
• Demonstrated proficiency in clinical and administrative tasks.
• Mentor and train new Medical Assistants.

Medical Assistant III:

• Requires 5+ years of experience as a Medical Assistant.
• High School diploma or GED required
• Must obtain BLS through AHA within 90 days
• Completion of an accredited Medical Assistant program required
• Certification required (see below)
• Acceptable certifications are Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), National Certified Medical Assistant (NCMA) and Clinical Medical Assistant (CCMA)
• Advanced clinical and administrative skills.
• Involvement in quality improvement initiatives and advanced patient care.
• Serves as a coach, preceptor, and mentor to new medical assistant associates

This is a full-time, 40-hour per week position with a standard schedule of Monday through Friday. The practice operates extended hours, and candidates must be available to work one evening per week until 6:30 p.m. and a minimum of six Saturdays per year to support patient access and operational needs. Flexibility to support clinic operations during practice hours is required.