Medical Assistant II — Patient Flow & Front Desk

University Hospitals; Beachwood (OH); On-site; USD 35,000 - 50,000; Full time

Job summary

A healthcare organization located in Beachwood, Ohio, is seeking a Medical Assistant II to manage patient flow and front desk duties within the department. This role involves facilitating unit operations, handling documentation, and ensuring compliance with Protected Health Information policies. Candidates should have completed a Medical Assistant Program and possess at least 1 year of clinical experience. Strong communication skills are a must, alongside proficiency in handling diverse patient backgrounds.

Qualifications

• 1+ years of clinical experience as a Medical Assistant is required.
• A high proficiency in communicating with diverse socioeconomic backgrounds is essential.
• Knowledge of medical terminology, while preferred, is not mandatory.

Responsibilities

• Manage patient flow and facilitate unit operations.
• Handle all front desk duties including appointment scheduling.
• Comply with policies about maintaining Protected Health Information (PHI).

Skills

Effective communication

Organizational skills

Medical terminology knowledge

Education

Completion of a Medical Assistant Program

Tools

Certified Medical Assistant (CMA)

Job description

A healthcare organization located in Beachwood, Ohio, is seeking a Medical Assistant II to manage patient flow and front desk duties within the department. This role involves facilitating unit operations, handling documentation, and ensuring compliance with Protected Health Information policies. Candidates should have completed a Medical Assistant Program and possess at least 1 year of clinical experience. Strong communication skills are a must, alongside proficiency in handling diverse patient backgrounds.