Medical Assistant II: Patient Care & Room Prep

Massachusetts General Hospital; West Everett (MA); On-site; USD 26,000 - 37,000; Full time

Job summary

Mass General Brigham is seeking a patient services role at our Norwood Street site to support healthcare providers and ensure a positive patient experience. You will welcome patients, collect vital information, and help prepare exam rooms and equipment for visits.

Applicants should have a High School Diploma, basic life support, and relevant medical office experience. The role emphasizes accurate documentation and teamwork in a busy clinical setting.

Qualifications

• High School Diploma required; BLS, CMA or EMT certifications preferred.
• Experience in medical field or direct MA experience is valued.
• Familiarity with patient intake, vitals, and exam room prep desirable.

Responsibilities

• Welcome patients, interview, and assist while collecting vital signs.
• Prepare patients, exam rooms, equipment, and supplies for visits.
• Document patient information, histories, and test results accurately.
• Support laboratory specimen collection and processing.
• Assist with office duties and coordinate with departments.
• Maintain a clean, safe clinical environment and collaborate with care teams.

Skills

Interpersonal skills

Communication

Prioritization

Attention to detail

Privacy compliance

Vital signs

EHR proficiency

Time management

Education

High School Diploma

BLS Certification

Certified Medical Assistant

EMT Massachusetts Certification

Tools

EHR systems

Medical office software

Job description

Mass General Brigham is seeking a patient services role at our Norwood Street site to support healthcare providers and ensure a positive patient experience. You will welcome patients, collect vital information, and help prepare exam rooms and equipment for visits.

Applicants should have a High School Diploma, basic life support, and relevant medical office experience. The role emphasizes accurate documentation and teamwork in a busy clinical setting.