Medical Assistant II - Outpatient Reproductive Endocrinology & Infertility (REI) clinic

Texas Children's Hospital; Houston (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a leading healthcare provider as a Medical Assistant II in a vibrant outpatient clinic specializing in reproductive endocrinology and infertility. This role offers an exciting opportunity to provide exceptional patient care and support in a fast-paced environment. You'll be responsible for managing patient flow, assisting with documentation, and ensuring a seamless experience for patients. With a commitment to diversity and inclusion, this innovative organization values every team member's contribution. If you're passionate about making a difference in healthcare, this is the place for you!

Qualifications

• At least 2 years of related experience in a medical setting.
• Certification as a Medical Assistant or EMT is required.

Responsibilities

• Respond to customer inquiries regarding appointments and wait times.
• Document patient arrivals and update statuses in the management system.
• Assist licensed staff with patient admission processes.

Skills

Patient Care

Customer Service

Documentation

Time Management

Education

Certified Clinical Medical Assistant

Certified Medical Assistant

Emergency Medical Technician Certification

Tools

Patient Management System

Job description

Position: Medical Assistant II - Outpatient Reproductive Endocrinology & Infertility (REI) clinic

Talent Area: Medical Assistant

Full/Part Time: Full time

Location: Houston, TX, US

Department: REI-IVF Clinic

Shift: Monday - Friday 8am - 5pm

Job ID: 417569

We are seeking a Medical Assistant II for our Outpatient Reproductive Endocrinology and Infertility (REI) clinic at The Medical Center. The ideal candidate works well in a fast-paced environment, providing patient care and excellent customer service. Responsibilities include assisting in the coordination of flow and provider schedules to manage patient care effectively.

Note: All successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards, as part of our commitment to a safe workplace.

Qualifications

Candidates must meet one of the following requirements:

• CCMA - Certified Clinical Medical Assistant certificate from the National Healthcareer Association
• CMA-AAM - Certified Medical Assistant from the American Association of Medical Assistants
• EMT certifications (EMT, EMT-A, EMT-B, EMT-I, EMT-P) from the Texas Department of State and Health Services
• LIC PAR - License Paramedic from the Texas Department of State and Health Services
• NCMA - National Medical Assistant Certification from the National Center for Competency Testing
• NRCMA - Nationally Registered Certified Medical Assistant from the National Association of Health Professionals
• RMA - Registered Medical Assistant from recognized certifying bodies

Additionally, candidates should have at least 2 years of related experience.

Responsibilities

• Respond promptly to customer inquiries regarding appointment status, wait times, or issues.
• Use the patient management system to document patient arrivals and open accounts.
• Update patient statuses daily to reflect cancellations, no-shows, or rescheduling.
• Prioritize patients for rooming based on appointment and arrival times.
• Assist licensed staff with inpatient admission processes as needed.
• Escort patients and assist with paperwork.
• Collect and document patient and family data, including biophysical and psychosocial information, within the scope of clinic practice.
• Report abnormal or out-of-range data to RN or provider.
• Ensure requisitions contain complete clinical, demographic, billing, and payor information.
• Monitor patient flow and adjust staffing as necessary to minimize wait times.

About Texas Children’s

Texas Children’s Pavilion for Women offers comprehensive obstetrics/gynecology services, including fetal diagnostics and surgeries. It is connected to Texas Children’s Hospital, providing rapid access to pediatric specialists. The facility houses private OB/GYN practices and recently expanded community-based services.

Join our team of over 14,000 dedicated staff members. Visit texaschildrenspeople.org for career opportunities.

Texas Children’s is an equal opportunity employer, committed to diversity and inclusion. All applicants are considered without regard to protected characteristics or statuses.