Medical Assistant II - Orthopedics

IU Health; Muncie (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) with employer match

Tuition reimbursement

Student loan forgiveness eligibility

Employee Assistance Program (EAP)

Healthy Results Wellness Program with

Job summary

IU Health in Muncie, IN is seeking compassionate Medical Assistants committed to patient care and teamwork. You will room patients, manage messages, support providers, and perform front office tasks to keep clinics running smoothly.

The role requires a Medical Assistant program graduate with applicable certifications and knowledge of OSHA/CLIA/ADA, ICD-10 and CPT coding. AHA BLS is required, and a positive attitude with reliability is essential. Training provided.

Qualifications

• AHA BLS certification required.
• Graduation from a Medical Assistant program is required.
• Knowledge of OSHA, CLIA, and ADA.
• Understanding ICD-10 and CPT coding.

Responsibilities

• Room patients and support providers during clinic visits.
• Manage patient messages, paperwork, and prior authorizations.
• Assist with both clinical and administrative duties.
• Rooming patients and completing intake.
• Assisting providers with patient care.
• Scanning and maintaining medical records.
• Preparing exam rooms and supporting clinic workflow.
• Perform registration and scheduling activities; front office tasks.

Skills

Dependable team player

Strong communication

Willingness to learn

Education

High school diploma or equivalent

Medical Assistant program graduate

Tools

EMR systems

Medical billing software

Job description

Overview

We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day.

Location

2701 W North St, Muncie, IN 47303

Schedule

Monday – Friday; between 7:00 AM - 4:30 PM during training

After training – option to move to a 4-10 hours shift structure

What We're Looking For

• Dependable and reliable team players
• Positive attitude and strong communication skills
• Willingness to learn and support teammates

Typical Responsibilities

• Room patients and support providers during clinic visits
• Manage patient messages, paperwork, and prior authorizations
• Assist with both clinical and administrative duties
• Rooming patients and completing intake
• Assisting providers with patient care
• Managing patient messages
• Scanning and maintaining medical records
• Preparing exam rooms and supporting clinic workflow

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership.

• AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• High school diploma or equivalent required. Graduation from a Medical Assistant program required.
• Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• Knowledge of OSHA, CLIA, and ADA required.
• Knowledge of ICD-10 and CPT coding required.
• TB validated (to administer or read) or validation obtained within 6 months of hire preferred.
• Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.

Benefits

• Benefits Designed for You
• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program with bi‑weekly incentives