Medical Assistant II - Neurology

Indiana University Health System; Fort Wayne (IN); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

401(k) with employer match

Tuition reimbursement

Student loan forgiveness eligibility

Employee Assistance Program (EAP)

Wellness program with incentives

Job summary

Indiana University Health System is seeking compassionate staff to support teams in a clinical ambulatory setting in Fort Wayne, IN. The role emphasizes patient rooming, front-desk tasks, and accurate Cerner documentation, with CMA certification preferred and strong teamwork expected.

The candidate should have a high school diploma or equivalent, and completion of a Medical Assistant program is preferred. The clinic operates Monday–Friday, 8:00 AM–4:30 PM, with benefits designed for you and

Qualifications

• High school diploma or equivalent required; Medical Assistant training preferred.
• Certified Medical Assistant (CMA) or equivalent is preferred.
• Ambulatory care experience and knowledge of clinic workflows are a plus.
• Strong communication and teamwork skills are essential.

Responsibilities

• Room patients and support providers during clinic visits.
• Manage patient messages, paperwork, and prior authorizations.
• Assist with clinical and administrative duties in the clinic.
• Prepare exam rooms and maintain clinic workflow.
• Document in Cerner EMR accurately.

Skills

Positive attitude

Communication skills

Team player

Ambulatory experience

Willingness to learn

Education

High school diploma or equivalent

Medical Assistant certification

Medical Assistant program preferred

Tools

Cerner EMR

Job description

We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day.

Location

7956 W Jefferson Blvd, Fort Wayne, IN 46804

Schedule

Monday – Friday; 8:00 AM - 4:30 PM

What We're Looking For

• Dependable and reliable team players
• Positive attitude and strong communication skills
• Ambulatory experience preferred
• Willingness to learn and support teammates

Typical Responsibilities

• Room patients and support providers during clinic visits
• Manage patient messages, paperwork, and prior authorizations
• Assist with both clinical and administrative duties
• Rooming patients and completing intake
• Assisting providers with patient care
• Documenting in Cerner
• Phlebotomy experience preferred
• Managing patient messages
• Scanning and maintaining medical records
• Preparing exam rooms and supporting clinic workflow

Benefits

• Benefits Designed for You
• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program with bi‑weekly incentives

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership.

• AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• High school diploma or equivalent required. Graduation from a Medical Assistant program preferred.
• Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• Knowledge of OSHA, CLIA, and ADA required.
• Knowledge of ICD-10 and CPT coding required.
• TB validated (to administer or read) or validation obtained within 6 months of hire preferred.
• Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third‑party payers.
• Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.