Medical Assistant II (MA) - Outpatient Women's Services Health Clinic

Texas Children's Hospital; Houston (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

Texas Children's Hospital seeks a dedicated Medical Assistant II for the Outpatient Women's Services Health Clinic. The ideal candidate will excel in providing patient care and customer service, while efficiently managing clinical workflows. Join a team committed to high-quality women's health care in a dynamic environment.

Qualifications

• Must have a valid certification as a Medical Assistant or Emergency Medical Technician.
• 2 years of related experience required.
• Excellent communication skills and patient interaction experience are essential.

Responsibilities

• Assist in patient flow and management of appointments.
• Respond to patient queries regarding their appointments.
• Document and collect patient data accurately.

Skills

Customer Service

Patient Care

Coordination

Education

CCMA Certification

CMA Certification

EMT Certification

RMA Certification

NCMA Certification

Job description

Position: Medical Assistant II (MA) - Outpatient Women's Services Health Clinic

Talent Area: Medical Assistant

Full/Part Time: Full time

Location: Houston, TX, US

Department: WSH CLINICAL STAFF

Shift: Monday - Friday 8am - 5pm

Job ID: 418473

We are searching for a Medical Assistant II with our Outpatient Women's Services Health Clinic at The Pavilion for Women Center - someone who works well in a fast-paced setting. In this position, you will provide patient care and excellent customer service in a healthcare setting. You will also assist in the coordination of flow and provider schedules to effectively manage patient care.

“As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.”

Think you’ve got what it takes?

Qualifications

One of the following required

• CCMA- Certified Clinical Medical Assistant certificate from the National Health career Association required
• CMA-AAM- Certified Medical Assistant from the American Association of Medical Assistants
• EMT Certified Emergency Medical Technologist from the Texas Department of State and Health Services required
• EMT-A Certified Advanced Emergency Medical Technologist from the Texas Department of State and Health Services required
• EMT-B Certified Emergency Medical Technologist-Basic from the Texas Department of State and Health Services required
• EMT-I Certified Emergency Medical Technologist-Intermediate from the Texas Department of State and Health Services required
• EMT-P Certified Emergency Medical Technologist-Paramedic from the Texas Department of State and Health Services required
• LIC PAR- License Paramedic from the Texas Department of State and Health Services required
• NCMA- National Medical Assistant Certification from the National Center for Competency Testing required
• NRCMA - Nationally Registered Certified Medical Assistant from the National Association of Health Professionals required
• RMA- Registered Medical Assistant from the American Association of Medical Personnel, American Allied Health, American Medical Technologists, or American Registry of Medical Assistants required
• 2 years of related experience required

Responsibilities

• Responds to customer questions with prompt information and/or services related to appointment status, wait time, or unanticipated problems
• Utilizes the patient management system to mark the arrival of patients and opens accounts
• Changes status of all non-arrived patients daily to reflect canceled, no-show, or rescheduled status
• Prioritizes patients to be roomed based on appointment and arrival times and other clinic procedures
• Assists, as needed, licensed staff with the non-financial aspects of the inpatient admission process
• Assists with patient escorts and helps with paperwork as needed
• Assists in the collection and documentation of patient/family data which includes biophysical and psychosocial information according to clinic scope
• Reports abnormal or out of range data to RN or provider
• Ensures that requisitions have necessary clinical, demographic, billing, and payor information
• Monitors patient flow and fills in or assigns staff as necessary to avoid bottleneck and assure minimal patient wait time

About Texas Children’s

Texas Children’s Pavilion for Women is a comprehensive obstetrics/gynecology facility and one of a select few hospitals nationwide that provides women, mothers and babies with a full continuum of high-quality, expert health care. Offering a full spectrum of maternal and fetal medicine services, including an array of fetal diagnostic procedures and highly specialized fetal surgeries, the Pavilion for Women is connected to Texas Children’s Hospital via a two-story circular sky bridge to enhance patient care by providing physicians, staff and patient families with rapid access to other pediatric subspecialists. Three private OB/GYN practices, The Family Fertility Center, The Menopause Center and The Women’s Place – Center for Reproductive Psychiatry are all housed here. Additionally, we also recently opened a community-based OB/GYN practice in Pearland.

To join our community of 14,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.

Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.