Medical Assistant II (MA) - Family Medicine

Dartmouth-Hitchcock Health; Nashua (NH); On-site; USD 36,000 - 48,000; Full time

Job summary

Dartmouth-Hitchcock Health is seeking a full-time Medical Assistant to support outpatient services at our Nashua site. You will take vital signs, prepare patients and rooms, collect specimens, and assist providers during examinations while maintaining sterile practices.

The role requires completion of an accredited Medical Assistant program and CMA/RMA/CCMA certification with current BLS. Evening, weekend, and holiday coverage may be required, with emphasis on teamwork and patient communication.

Qualifications

• Graduate Medical Assistant program required
• Strong communication, organizational, and interpersonal skills
• Demonstrated ability to work well as a team member
• Computer skills strongly preferred
• Evening, weekend, and holiday coverage required
• Office or outpatient ambulatory care experience preferred

Responsibilities

• Greet patients, check in, and prepare rooms and equipment for procedures.
• Record vital signs and inform provider of results and concerns.
• Assist with examinations and emergencies as a priority.
• Register new patients and establish medical records; assist with billing and insurance forms.
• Collect and process routine laboratory specimens; maintain aseptic technique.

Skills

Vital signs

Injections

Administrative tasks

Communication

Teamwork

Computer skills

Education

Graduate of an accredited Medical Assistant Program

CMA / RMA / CCMA certification or equivalent

Current BLS certification

Job description

Overview

Responsible for clinical duties such as taking vital signs, giving injections, performing simple diagnostic tests, collecting specimens, drawing blood, sterilizing and cleaning equipment, and maintaining examination rooms at an outpatient care site.

Full-Time, 40 hours/week.

Responsibilities

• Greets, checks in patients, and notifies appropriate provider. Prepares patient, room and equipment for procedures and exams.
• Takes and records vital signs. Informs provider of patient vital signs and concerns.
• Recognizes and treats emergency patients as a priority, assists with patient examinations and treatments.
• Handles patient situations over the phone, schedules appointments and procedures with medical professionals. Understands limitations in dealing with patients over the phone, and involves nursing staff and providers.
• Register new patients and establishes a medical record.
• Prepares patient billings.
• Assists patients by filling out insurance and other forms.
• Supplies authorized information upon request by third party payors.
• Instructs patients in preparation for specific procedures.
• Collects and processes routine laboratory specimen.
• Operates and maintains clinical equipment.
• Maintains and uses aseptic technique including sterilization, disinfection and disposal of contaminated material.
• Cleans, wraps and autoclaves instruments. Cares for supplies and equipment.
• Performs other duties as required or assigned.

Qualifications

• Graduate of an accredited Medical Assistant Program required.
• Previous experience in office or outpatient ambulatory care setting strongly preferred.
• Demonstrated strong communication, organizational, and interpersonal skills.
• Demonstrated ability to work well as a member of a team.
• Computer skills strongly preferred.
• Must be willing and able to participate in evening, weekend, and holiday coverage according to needs of the department.

Required Licensure/Certifications

• Certified Medical Assistant (CMA) - American Association of Medical Assistants OR Registered Medical Assistant (RMA) - American Medical Technologists OR Certified Clinical Medical Assistant (CCMA) – National Healthcareers Association plus DOL Registered Apprenticeships Certificate of Completion.
• Current BLS certification required.