Medical Assistant II - Comprehensive Pain & SpineCare

The Medical College of Wisconsin, Inc.; United States; On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Health coverage

Vision and Dental insurance

403B Retirement plan

Tuition reimbursement

Paid parental leave

Employee & Family Assistance Program

On campus fitness facility

Job summary

The Medical College of Wisconsin, Inc. is seeking a Medical Assistant to support clinic flow and patient care. You will prepare exam rooms, take histories and vital signs, and greet patients to ensure smooth check-in.

You will update medical records, assist clinicians with exams, perform immunizations and phlebotomy as needed, and help coordinate scheduling and referrals. This on-site role emphasizes compassionate patient service and strict adherence to sterile procedures.

Qualifications

• Minimum education: high school diploma or equivalent.
• 2 years medical assisting experience or graduation from an accredited Medical Assistant Program.
• NRCMA or AAMA certification/licensure required.

Responsibilities

• Prepare patient exam rooms and equipment using sterile techniques.
• Escort patients, obtain brief history and vital signs.
• Update medical records for physician review.
• Perform immunizations, injections, venipuncture, and related procedures.
• Package specimens for lab analysis when needed.
• Assist physicians during exams and procedures.
• Greet and register clinic patients; manage referrals and authorizations.
• Schedule appointments and maintain scheduling information.
• Receive and route clinic calls and messages.
• Stock and clean exam rooms; other duties as assigned.

Skills

Biology knowledge

Clinical judgment

Medical documentation

Interpersonal skills

Empathy

Decision making

Cultural awareness

Practice-based learning

Education

High school diploma or equivalent

Graduate of an accredited Medical Assistant Program

NRCMA or AAMA certification

Job description

Summary

Under the direction of clinic leadership, facilitate efficient clinic flow by maintaining excellent patient care and customer service by performing patient care and front desk duties.

Primary Responsibilities

• Prepare patient exam rooms and equipment and select instruments using aseptic and sterile techniques
• Escort patient to exam room, obtain brief history and vital signs.
• Update medical records for physician review
• Perform immunizations, injections, venipuncture, urinalysis and other procedures, completing necessary documentation.
• When necessary, package specimens to be sent to lab for analysis
• Assist physician with patient exams and procedures
• Greet and register clinic patients.
• Obtain and/or update registration information and referrals or authorizations as necessary
• Schedule clinic appointments, ancillary tests and maintain appropriate scheduling information
• Receive and route incoming clinic phone calls to appropriate area.
• When necessary, record accurate messages and distribute to appropriate area
• Clean and stock patient exam rooms
• Other duties as assigned.

Knowledge – Skills – Abilities

Knowledge of biology, clinical judgment, medicine, cultural awareness, and consulting. Medical documentation, interpersonal, practice-based learning and improvement, empathy, and decision making skills.

Qualifications

Appropriate experience may be substituted for education on an equivalent basis.

• Minimum Required Education: High School Diploma or equivalent
• Minimum Required Experience: 2 years medical assisting experience or graduated from an accredited Medical Assistant Program.
• Required Certification/Licensure(s): NRCMA (Nationally Registered Certified Medical Assistant) or AAMA (American Association Medical Assistants)

Physical Requirements

Work requires occasionally lifting moderate weight materials, standing, or walking continuously.

Work Environment

Occasional exposure to dust, noise, temperature changes, or contact with water or other liquids. Work is performed in an environmentally controlled environment.

Sensory Acuity

Ability to detect and translate speech or other communication required. May occasionally require the ability to distinguish colors and perceive relative distances between objects.

Why MCW?

• Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental.
• Along with Flexible Spending options
• 403B Retirement Package
• Competitive Vacation and Paid Holidays offered
• Tuition Reimbursement
• Paid Parental Leave
• Employee & Family Assistance Program (EFAP)
• Pet Insurance
• On campus Fitness Facility, offering onsite classes
• Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.

For a brief overview of our benefits see: Benefits Overview For a full list of positions see: MCW Careers

Values

Our values define who we are, what we stand for and how we conduct ourselves at MCW. If you believe in embracing individuality and working together according to these principles to improve health for all, then MCW is the place for you.

We are committed to fostering an inclusive environment that values diversity in backgrounds, experiences, and perspectives through merit-based processes and in alignment with all applicable laws. We believe that embracing human differences is critical to realize our vision of a healthier world, and we recognize that a healthy and thriving community starts from within.

Equal Opportunity Employer

MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination: The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering an inclusive community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.

About Us

MCW Careers At MCW all of our endeavors, from our internal operations to our interactions with our partners, are driven by our shared organizational values: Caring – Collaborative – Curiosity – Inclusive – Integrity – Respect. Together, we can build a healthier world. A student, an educator, a scientist and a community leader — alone, they can do many things. Together, the question isn’t what they can do, but what can’t they. The Medical College of Wisconsin (MCW) brings together the most inquisitive, passionate minds in science, medicine, education and community engagement to tackle today’s toughest challenges in health and society. Academic medicine is at the center of where scientists, physicians and students work hand-in-hand with the community to ask the most important questions and fuel the cycle of innovation that shapes the future of medicine. Medical College of Wisconsin The tireless pursuit of knowledge and the power of academic medicine is at the core of everything we do at MCW. Bringing together the world’s top scientists and clinicians, inspired students and invested communities, we are driven to solve the most complex challenges in health and society. With around 1,600 full-time and part-time faculty and approximately 3,500 full-time employees, MCW is home to a diverse group of thought leaders working in collaboration to pioneer pathways to a healthier world and drive a continuous cycle of life-changing discovery.