Medical Assistant II

Mass General Brigham Incorporated; Westwood, Northern (MA, KY); Hybrid; USD 31,000 - 34,000; Full time

Job summary

Mass General Brigham is hiring a Medical Assistant II for an onsite role in Westwood, MA. The position supports clinical and non-clinical patient services under healthcare providers, including vital signs, documentation, and patient flow management.

You will work closely with physicians and nursing staff to ensure efficient care, while maintaining patient comfort and privacy. Prior MA experience and BLS certification are preferred; the role requires strong communication and organizational skills.

Qualifications

• Strong communication and patient interaction skills.
• Ability to take and record vital signs accurately.
• Proficiency with medical terminology and documentation in EHR.
• Experience with medical office software and scheduling.

Responsibilities

• Greet patients and guide them to examination rooms.
• Interview patients to obtain medical information and history.
• Measure vital signs, weight, and height; document in medical record.
• Perform general office duties and assist clinical staff as needed.

Skills

Vital signs

Interpersonal skills

Medical terminology

Documentation

Education

High School Diploma or GED

Associate's Degree in Medical Assisting

Tools

EHR systems

Phlebotomy

Job description

## Medical Assistant IIApply: Onsite: Westwood-MA: Full time: Posted Yesterday: RQ4081381Site: The Brigham and Women's Hospital, Inc.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.**Job Summary**The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care. Does this position require Patient Care? Yes Essential Functions -Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training. -Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record. -Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education. -Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach. -Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated. -Maintains inventory of immunizations and check expiration dates. -Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider. -Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.**Qualifications**EducationHigh School Diploma or Equivalent required or Associate's Degree Medical Assisting preferredCan this role accept experience in lieu of a degree?NoLicenses and CredentialsBasic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferredExperienceDirect MA experience or medical field work 1-2 years requiredKnowledge, Skills and Abilities- Strong interpersonal and communication skills are essential for success in this position.- Ability to prioritize tasks in complex and busy environments.- Accuracy and attention to detail.- Comply with all local, state, and federal privacy and confidentiality rules and regulations.- Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens.- Comprehensive knowledge of medical terminology, procedures, and protocols.- Proficiency in electronic health record (EHR) systems and medical office software.- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.- Managing one's own time and the time of others.**Additional Job Details (if applicable)****Physical Requirements**- Standing Frequently (34-66%)- Walking Frequently (34-66%)- Sitting Occasionally (3-33%)- Lifting Frequently (34-66%) 35lbs+ (w/assisted device)- Carrying Frequently (34-66%) 20lbs - 35lbs- Pushing Occasionally (3-33%)- Pulling Occasionally (3-33%)- Climbing Rarely (Less than 2%)- Balancing Frequently (34-66%)- Stooping Occasionally (3-33%)- Kneeling Occasionally (3-33%)- Crouching Occasionally (3-33%)- Crawling Rarely (Less than 2%)- Reaching Frequently (34-66%)- Gross Manipulation (Handling) Frequently (34-66%)- Fine Manipulation (Fingering) Frequently (34-66%)- Feeling Constantly (67-100%)- Foot Use Rarely (Less than 2%)- Vision - Far Constantly (67-100%)- Vision - Near Constantly (67-100%)- Talking Constantly (67-100%)- Hearing Constantly (67-100%)**Remote Type**Onsite**Work Location**100 Brigham Way**Scheduled Weekly Hours**40**Employee Type**Regular**Work Shift**Day (United States of America)**Pay Range**$22.75 - $24.94/Hourly**Grade**3At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.