Medical Assistant II

Vera Whole Health; Richmond (VA); On-site; USD 28,000 - 41,000; Full time

Job summary

Vera Whole Health in Richmond, VA seeks a Medical Assistant II to support patient care, documentation, and clinic operations. The role involves rooming patients, assisting with exams and procedures, and maintaining ready clinical spaces under supervision.

The position emphasizes independent handling of routine tasks and moderately complex duties, applying medical assisting knowledge within established protocols and workflows.

Qualifications

• Applicants should have foundational knowledge of medical assisting and patient care workflows.
• Ability to document patient information accurately in electronic medical records.
• Familiarity with rooming patients, vital signs, and assisting with exams.

Responsibilities

• Room patients, obtain vitals, review meds/history, and prep for exams or procedures.
• Assist physicians with exams, procedures, treatments, specimen collection, and testing.
• Complete follow-up tasks, communicate with patients, and coordinate care within protocols.
• Support medication, vaccine, and supply workflows, manage inventory, and escalate issues as needed.
• Identify documentation or visit gaps and resolve routine issues to ensure timely care.
• Maintain clean, stocked exam rooms and clinical spaces.
• Support onboarding and guidance for less experienced medical assistants.

Job description

Job Description Summary

Performs a broad range of clinical and administrative medical assistant duties that support efficient patient care, accurate documentation, and effective clinic operations. Works with the care team to room patients, support exams and procedures, complete assigned orders and follow-up tasks, and maintain readiness of clinical spaces. Performs assigned work within scope of practice and under the direct supervision of a physician or other licensed provider.

Medical Assistant II works independently on routine assignments and moderately complex tasks under general supervision. Decisions impact own work and recurring care team deliverables within established protocols. Applies working knowledge of medical assisting, patient care support, clinic workflows, and electronic documentation to complete assignments and support peers earlier in their career.

Key Responsibilities

• Room patients, obtain and document vital signs, review medication and history information, and prepare patients for exams or procedures.
• Assist physicians and other licensed providers with exams, procedures, treatments, specimen collection, point-of-care testing, and other assigned clinical activities.
• Complete assigned patient follow-up tasks, including patient communication, documentation updates, order preparation, and care team coordination within established protocols.
• Support medication, vaccine, and supply workflows by preparing materials, checking inventory, documenting use, and escalating issues according to site procedures.
• Identify gaps in documentation, visit preparation, or patient information and resolve routine issues to support accurate and timely care delivery.
• Maintain exam rooms, equipment, instruments, and clinical supplies in a safe, clean, and ready condition.
• Support onboarding or daily guidance for less experienced medical assistants by answering routine workflow questions and modeling standard practices.

Compensation Range

$20.00 to $30.00

The anticipated base salary range represents the Company's good-faith estimate of the compensation it reasonably expects to pay for this position at the time of posting. Actual compensation will be determined based on factors including experience, skills, qualifications, geographic location, internal equity, and business needs.