Medical Assistant II

The Christ Hospital; Ohio; On-site; USD 32,000 - 42,000; Full time

Job summary

The Christ Hospital in Ohio seeks a Medical Assistant to assist physicians in exams and treatments, maintain patient flow, and manage EMR documentation. You will prepare charts, review systems, and coordinate tests, vaccines and medication refills while ensuring patient confidentiality and quality care.

Responsibilities include chart preparation, patient check-in/out, pre-certifications, and clinical duties such as EKGs and phlebotomy under supervision as needed.

Qualifications

• High school diploma or equivalent required; MA program graduate or certification preferred.
• 2–5 years MA or related experience preferred; experience across different care settings beneficial.
• Excellent computer skills (Outlook, Excel, EMR, scheduling systems) required; strong verbal and social skills essential.

Responsibilities

• Maintains patient flow during clinic hours and documents review of systems; measures vital signs.
• Updates medical history and medications; records information in EMR; may train new staff.
• Prepares patient charts in EMR for visits, scans and reviews to ensure all test results and reports are present.
• Accesses information from external facilities as needed and may act as EMR Super User.
• Refills and pre-authorizes medications; communicates with patients, pharmacies and insurers as needed.
• Maintains patient samples, medications, and disposables; disposes expired meds.
• Prepares exam rooms and orders medical supplies; handles patient check-in/out and pre-certifications.
• Obtains medical information from patients to assist medical decision making; responds to MyChart; manages work queues.
• Operates EKGs and monitors; may perform phlebotomy and minor procedures like cast removal as assigned.
• Maintains a safe, confidential work environment and adheres to legal requirements; supports quality measures and patient experience.
• All other duties as assigned.

Skills

MS Outlook

Excel

EMR

Scheduling systems

Verbal communication

Interpersonal skills

Travel to other offices

Phlebotomy

EKG

Sutures removal

Splinting

Education

High school diploma or equivalent

Associate Degree or Certified/Registered MA preferred

Graduate of Medical Assistant program or prior MA experience required

Tools

EMR systems

Job description

Job Description

Assists in examination and treatment of patients under direction of physician.

Responsibilities

Maintains patient flow during clinic hours. Documents review of systems; measures vital signs such as pulse rate, respirations, blood pressure, weight and height (see Appendix A for specifics); updates past and current medical, social and family history; reviews medications and updates medication list at each visit. Correctly records patient information in the electronic medical record (EMR). May assist in training of new employees.

Prepares patient charts in EMR for visits by scanning, abstracting, and reviewing to make certain that all diagnostic test results, hospital reports and other medical records necessary to help the physician care for the patient are in the patient's chart. Accesses and navigates websites or calls outside facilities to obtain necessary information. May act as Super User for Electronic Medical Record.

Refills medications and pre-authorizes medications including communicating with the patient, pharmacy, or insurance company as needed to complete the task. Maintains recording of patient samples and other medications and disposes expired medications. Prepares treatment rooms for examination of patients; maintains clean, fully supplied exam rooms. Orders medical supplies as needed. Completes patient assistance paperwork/requests as needed.

Obtains pertinent medical information from patients to facilitate medical decision making per specific office protocol procedures. Returns calls as needed. Responds to MyChart as needed. Works in-baskets, daily workflow logs, and work queues in EMR/Practice Management system. May coordinate/oversee work queues in office. Answers incoming calls, schedules appointments, performs patient check-ins and check-outs, and completes pre-certifications for prescriptions, procedures, and surgeries as needed.

Operates EKG, cardiac monitors, and other equipment to administer routine diagnostic tests as needed and other clinical duties such as phlebotomy and cast removal as assigned.

Maintains safe, secure, and healthy work environment by following and enforcing standards and procedures; complying with legal regulations. Maintains patient confidence and protect operations by keeping patient care information confidential. Understands and adheres to the legal responsibilities and requirements with the medical assistant role. Demonstrates comprehension and support of quality measures and patient experience.

All other job duties as assigned.

Qualifications

EDUCATION: High school diploma or equivalent. Associate Degree and/or Certified/Registered MA preferred. Graduate of a Medical Assistant program or previous Medical Assisting experience required.

YEARS OF EXPERIENCE: 2 to 5 years MA or other relevant experience preferred; Practice in different care settings (e.g. Primary care, Specialty, EMT, etc.).

REQUIRED SKILLS AND KNOWLEDGE: Excellent computer skills (Microsoft Outlook, Excel, EMR and scheduling systems) required. Strong verbal and social skills to facilitate working respectfully with patients, physicians, visitors, co-workers, and drug reps in person or by telephone required. Ability and willingness to travel to other physician offices as requested or needed. Complementary clinical skills such as phlebotomy, performing EKGs, stiches removal, splinting, etc. are highly preferred.

LICENSES & CERTIFICATIONS Certified/Registered MA preferred. Must successfully complete skills orientation. BLS certification required.