Medical Assistant II

Kaiser Permanente; Fontana (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Kaiser Permanente Fontana clinic is seeking a capable Medical Assistant to assist providers with exams, treatments and procedures, following established policies and procedures and maintaining a clean, organized treatment room.

The role emphasizes front-line patient care, sterile technique, lab tests, specimen handling, and effective communication with the health team to deliver high-quality service to members.

Qualifications

• 1000 hours of back office experience within 1 year
• Health career school diploma required
• Basic Life Support certification required

Responsibilities

• Assist the provider with examinations and procedures as directed
• Maintain sterile technique and prep for procedures
• Explain standard self-care procedures as directed by the provider
• Position and drape patients and pass instruments in a sterile manner
• Assist with diagnostic/therapeutic procedures (e.g., sigmoidoscopy, cystoscopy, biopsy, lumbar puncture) under supervision
• Prepare treatment room and equipment and sign expected forms and orders
• Communicate effectively with patients and health team; document actions in the chart
• Perform basic lab tests (dip-stix) as directed
• Ensure a clean, safe work environment and participate in staff meetings

Skills

Communication skills

Interpersonal skills

Customer service mindset

Education

Health career school diploma

Job description

Job Summary:

Assists the provider with examinations, treatment and special procedures. Assists providers and other allied health personnel as directed by established policies and procedures.

Essential Responsibilities:

• Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.
• Assists physician with therapeutic and diagnostic patient care functions which may require sterile technique, enemas, removal or application of dressings (sterile or non- sterile), application of splints, cleansing, irrigating or prepping a wound or area for procedure.
• Explains standard self-care procedures as directed by the provider.
• Provides assistance in the exam room which is not limited to the following:
• Positioning and draping the patient, assisting with minor surgical procedures by passing instruments in a sterile manner.
• Assists the provider with therapeutic and diagnostic procedures such as sigmoidoscopy, cystoscopy, biopsy, lumbar puncture, paracentesis, thoracentesis, and other procedures; under the direct supervision of the provider.
• Completes necessary arrangements/organization of the treatment room prior to performing the procedure.
• Signing the consent form, set-up of the proper equipment for the procedure, and proper BSI precautions in cleaning and maintaining the instrument(s) used in the procedure.
• Carries out physicians orders as directed by the provider, and initials all diagnostic test forms, lab slips.
• Screens incoming calls taking appropriate action, relaying the information to not only the provider but also the answer, when directed by the provider, back to the member.
• Charts and initials such action in the OMR.
• Performs a variety of lab tests using the dip-stix method such as urine tests, pregnancy tests, and others as directed.
• Prepares and delivers instruments for Central Service processing.
• Utilizes effective communication and interpersonal relationship skills when interacting with other members of the health team or patients.
• Displays tact and courteous behavior when working with staff and patients.
• Actively participates in education programs and staff meetings that are scheduled by the department.
• Maintains a clean work place.
• Adheres to all Medical Center policies and procedures.
• Participates and responds, when assigned, to Code Blue emergencies.
• Promotes, ensures, and improves customer service to internal/external customers by demonstrating skills which are consistent with the organizations philosophy of providing extraordinary customer relations and qualityservice.

Basic Qualifications:

Experience

• 1000 hours of back office experience required (within 1 year).

Education

• Health career school diploma.

License, Certification, Registration

• Basic Life Support

Additional Requirements:

• N/A.

Notes:

• This is a temporary position for approximately 6 months
• Clinic, Messages, Procedures, POE, Flu, scheduling appointments, eye testing.