Medical Assistant II , Henry Towne Centre - Primary Care

Kaiser Permanente; McDonough (GA); On-site; USD 32,000 - 52,000; Full time

Job summary

The Kaiser Permanente team in McDonough, GA is seeking a Medical Assistant to support providers and nurses during patient care encounters. You will collect clinical information, perform point-of-care testing, maintain clean exam rooms, and assist with examinations and procedures.

You will administer in-scope immunizations and medications, document care in the EMR, and coordinate follow-up appointments while ensuring patient concerns are addressed promptly.

Qualifications

• 1000 hours of back-office experience required (within 1 year).
• High School Diploma or GED required.
• Medical Assistant Certification(s) from listed bodies OR equivalent credential.
• Basic Life Support required at hire.
• Customer service aptitude demonstrated through Customer Service Assessment.

Responsibilities

• Provides support to providers and nurses during patient care encounters.
• Collects clinical information and completes point of care testing.
• Assists with examinations, treatment, or procedures, and positions/drapes patients as needed.
• Administers in-scope immunizations and medications, and provides VIS information.
• Documents patient care and education in the electronic medical record.
• Schedules follow-up appointments and addresses patient concerns, participating in quality improvement initiatives.

Skills

Customer service

Education

High School Diploma or GED

Job description

Job Summary:

Within a team environment, provides support to providers and nurses during patient care encounters. Collects clinical information, completes point of care testing, ensures exam rooms are clean and stocked for patient visits, assists practitioners with examinations, treatment, or procedures, administers prescribed medications within scope, performs follow-up care per provider instructions, and schedules follow-up appointments as ordered. Resolves patient concerns promptly and maintains departmental quality Improvement standards.

Essential Responsibilities:

• Adheres to Kaiser Permanente policies and procedures, principles of responsibilities, and applicable local, state, and federal laws.
• Utilizes effective communication and interpersonal skills when interacting with patients and members of the healthcare team.
• Completes patient intake, including vital signs, height, weight, and hearing and vision screening, as indicated.
• Identifies care gaps and schedules care gap visits/procedures, as indicated.
• Prepares consent, school, and work forms for provider to review and sign.
• Ensures exam rooms are clean and stocked with essential supplies and equipment for patient visits/procedures.
• Completes point of care testing.
• Administers in-scope immunizations and medications, as ordered, and provides patients with the most recent Vaccine Information Statement (VIS).
• Assists practitioners with examinations, including positioning and draping the patient, passing instruments in a sterile manner, and assisting with minor procedures.
• Documents patient care and education in the electronic medical record.
• Actively participates in Unit Based Team (UBT) and staff meetings, department-specific education, and quality improvement initiatives.
• May perform other in-scope duties as assigned.

Basic Qualifications:

Experience

• 1000 hours of back-office experience required (within 1 year).

Education

• High School Diploma or General Education Development (GED) required.

License, Certification, Registration

• Medical Assistant Certificate from American Association of Medical Assistants OR Registered Medical Assistant from American Medical Technologists OR Registered Medical Assistant from American Allied Health OR NCCT National Certified Medical Assistant from National Center for Competency Testing OR Registered Medical Assistant from American Association of Medical Personnel OR Certified Clinical Medical Assistant from National Healthcareer Association

• Basic Life Support required at hire

Additional Requirements:

• Customer service aptitude demonstrated through Customer Service Assessment.

Preferred Qualifications:

• N/A