Medical Assistant - II

Howard Brown Health; Chicago (IL); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Paid vacation and personal time

Sick days and holidays

Health, dental, vision insurance

401k with employer match

Life insurance and disability benefits

Commuter and parking benefits

Flexible Spending Accounts

Tuition Reimbursement and student loan

Employee Assistance Program

Shop discounts

Job summary

Howard Brown Health in Chicago is seeking a Medical Assistant II. The role supports care delivery, rooming, vitals, lab specimen collection, and EMR entry under supervision. Certification as CMA, RMA, NCMA, or CCMA is required, with potential training for new hires.

Flexible duties include assisting providers during visits, vaccine administration, and maintaining clinic readiness. HBH offers strong benefits and a commitment to LGBTQ+ health in a compassionate community setting.

Qualifications

• High school diploma/GED or equivalent; 2-4 years as Medical Assistant required.
• Current CMA, or RMA, or NCMA, or CCMA certification required.
• Certification maintenance and additional training expected.

Responsibilities

• Measure and document vital signs and assist with patient examinations.
• Support providers during in-person and virtual visits per guidance.
• Perform ambulatory testing, specimen collection, and rooming of patients.
• Maintain EMR data entry, patient messages, and refill requests.
• Ensure cleanliness and organization of exam rooms and equipment.

Skills

Communication

Interpersonal skills

HIPAA compliance

Patient-centered care

Teamwork

Education

CMA - AAMA

RMA - AMT

NCMA - NCCT

CCMA - NHA

Job description

HBH Clark. 6500 N Clark St Chicago, IL 60626, USA

Description

Howard Brown Health is a nationally recognized leader in LGBTQ+ health and wellness. Our commitment to inclusive and affirming care has made us a cornerstone of the Chicago community. At Howard Brown, we believe in providing holistic, patient-centered care that empowers individuals and enriches lives.

What is in it for you:

• A commitment to work-life balance with:
  • 3-weeks paid vacation and 1-week of personal time
  • 12 accrued sick days per year
  • 9 paid holidays, including Juneteenth
  • PTO Exchange allows employees to turn unused PTO into liquid assets
• Employer-sponsored health, dental, and vision insurance with two PPO plans and an HMO plan.
  • BCBS HMO, PPO, and PPO Select Plans
  • EyeMed Vision premium
• 401k program with up to 5% employer match after 90 days
• Employer-paid basic life insurance valued at one times the annual salary
• Voluntary Life and AD&D, and Short-term and Long-term disability
• Up to $720 pre-tax commuter and parking benefit account
• Flexible Spending Accounts for healthcare and dependent care
• Tuition Reimbursement and Student Loan Forgiveness Programs; NHSC & PSLF
• Employee Assistance Program with 5 employer-paid counseling sessions
• 50% off at Brown Elephant Resale Shops and discounts at local businesses

What you can expect:

A Medical Assistant supports the delivery of care to patients and guides patients throughout the flow of clinical care appointments, under the direction of the Practice Manager and the care team Provider. This role performs patient support services including, but not limited to, rooming, taking and documenting vitals, collecting lab samples, and supporting patients with the acquisition of ancillary services, following the Patient-Centered Medical Home standard model of care.

Pay:

Medical Assistant II: $26.17/hour

How you will make an impact:

• Performs routine clinical and technical functions, including measuring and recording vital signs, weight, height, and SPO2 (pulse oximetry), and medical equipment use and maintenance.
• Assists licensed Medical Providers with recording and updating patient medical, social, and medication histories.
• Assists licensed Medical Providers during in-person and virtual appointments, patient examinations, and procedures; and provides instructions to patients as directed by the Provider.
• Performs EKG, spirometry tests, hearing tests, vision/acuity tests, and any other ambulatory testing ordered by a licensed Medical Provider.
• Supports laboratory operations of specimen requisition review and all blood and non-blood specimen collections identified through venipuncture or capillary procedures, patient self-collection protocol, proper specimen labeling, and complete specimen processing as specified by third-party laboratory requirements.
• Performs medical equipment maintenance and logging, including the decontamination, preparation, sterilization, and distribution of required instruments and equipment throughout the clinic, utilizing infection control and safety practices during all process phases.
• Prepares and administers vaccines following licensed Medical Provider instructions and/or standing order protocols.
• Reports patient observations to the responsible licensed Medical Provider.
• Records collected patient health data in the EMR (Electronic Medical Record) system and manages EMR patient messages and medical refill requests.
• Maintains and reports clinic supply inventory needs and stocks essential clinical areas for patient care as necessary.
• Ensures the cleanliness and organization of clinic examination rooms, equipment, and work areas.
• Maintains logs for refrigerator/freezer temperatures, medication storage, controls for care point-of-care testing, and the maintenance of other medical equipment, as necessary.
• Participates in quality assurance processes via data collection, results evaluation, and recommendations implementation.
• Attends and participates in huddles, mandatory department meetings, job-specific trainings, and development sessions.
• Medical Assistant levels II and III provide support with training of new hires and act as preceptors for externs.
• May work at other Howard Brown Health healthcare centers, as assigned.
• Performs related duties as assigned.

What you will bring to Howard Brown:

QUALIFICATIONS, KNOWLEDGE, AND SKILLS REQUIRED:

Education and Experience:

Medical Assistant II

• High school diploma/GED or equivalent is required, and 2-4 years of experience working as a Medical Assistant at HBH, or external Medical Assistant experience is required (This does not include externships and training). A Bachelor’s degree or higher in a medical/ healthcare or related field may substitute the required experience on a year-for-year basis.
• Current certification as a Certified Medical Assistant (CMA) through the American Association of Medical Assistants (AAMA) is required.

OR

Registered Medical Assistant (RMA) through American Medical Technologists (AMT) American Medical Technologists (AMT) is required.

OR

National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT) is required.

OR

Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA) is required.

• Certification is expected to be maintained and additional training must be completed

Knowledge, Skills, and Abilities:

• Strong written and verbal communication skills.
• Strong interpersonal and customer service skills.
• Ability to perform duties and responsibilities in accordance with HIPAA regulations, OSHA regulations, Infection Control policies and procedures, and standard precautions.
• Knowledge of and ability to adhere to Patient-Centered Medical Home Standards and participate in all Patient-Centered Medical Home efforts.
• Knowledge of and ability to adhere to CLSI (Clinical and Laboratory Standard Institute) quality standards to obtain acceptable patient identifiers throughout patient care.
• Knowledge of immunization management and schedules.
• Ability to work in a fast-paced environment.
• Ability to work with patients of all ages.
• Knowledge of sterilizing techniques.
• Ability to display initiative in the work setting.
• Willingness and desire to work with the LGBTQ community.

Preferred:

• Bilingual- (English/Spanish)—written and verbal is preferred.
• Experience in a healthcare setting serving HIV/AIDS clients is preferred.
• Experience with Obstetrics and Pediatrics is preferred.

ADA SPECIFICATIONS

• Requires the ability to speak audibly and listen actively.
• Requires ability to use computers, telephones, and other office equipment.
• Requires the ability to sit or stand for extended periods of time.
• May require occasional bending and lift up to 25 pounds.
• May require periodic travel.

EQUAL OPPORTUNITY STATEMENT

Howard Brown is an Equal Opportunity Employer. We encourage people of diverse ages, sexual orientations, gender identities and expressions, disabilities, religions, races, ethnicities, socioeconomic statuses, abilities, work, and life experiences to apply. We do not discriminate on the basis of race, color, creed, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or veteran status.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.