Medical Assistant I — Patient Care & Front Desk

Planned Parenthood of Michigan; Kalamazoo (MI); On-site; USD 21,000 - 30,000; Full time

Job summary

Planned Parenthood of Michigan is seeking a Medical Assistant I at the Kalamazoo Health Center to provide patient-centered medical services under supervision. The role emphasizes accurate record-keeping, basic diagnostics, and supportive care aligned with PP MI’s mission.

The position supports front and back duties, uses EHR and practice management software, and requires a high school diploma with at least 2 years in a healthcare setting. Union presence under UFCW applies.

Qualifications

• High school diploma or equivalent.
• At least 2 years of health care experience, preferably in reproductive health.
• Commitment to equity and inclusion in care.
• Ability to handle patient records and basic medical office tasks.

Responsibilities

• Maintain patient records and enter data into EHR.
• Assist with front desk tasks and patient check-in.
• Obtain insurance information and verify coverage.
• Record financial transactions per cash handling policy.
• Assist clinician during exams and procedures.
• Perform basic diagnostic tests and sample collection.
• Provide patient education on pregnancy options and contraception.

Skills

Communication

Equity awareness

Customer service

Education

High School Diploma or Equivalent

Tools

EHR systems

Practice management software

Job description

Planned Parenthood of Michigan is seeking a Medical Assistant I at the Kalamazoo Health Center to provide patient-centered medical services under supervision. The role emphasizes accurate record-keeping, basic diagnostics, and supportive care aligned with PP MI’s mission.

The position supports front and back duties, uses EHR and practice management software, and requires a high school diploma with at least 2 years in a healthcare setting. Union presence under UFCW applies.