Medical Assistant I/II - East County

County of Ventura; California (MO); On-site; Full time

Job summary

An established industry player in healthcare is seeking dedicated Medical Assistants to join their dynamic team. In this role, you will provide essential clinical support and patient care in a fast-paced environment, assisting with various tasks such as patient intake, vital measurements, and administering medications. This position offers the opportunity to work closely with a diverse patient population, ensuring high-quality care and service. If you're passionate about healthcare and eager to make a difference in your community, this is the perfect opportunity for you to grow your career while contributing to meaningful patient outcomes.

Qualifications

• One year of clinical support experience preferred.
• Must obtain Medical Assistant Certificate within one year of employment.

Responsibilities

• Participate in patient care team duties and activities.
• Perform clinical procedures, including patient intake and vital measurements.
• Assist with clerical duties and maintain clean patient areas.

Skills

Clinical Support

Patient Care

Communication Skills

Cultural Sensitivity

Basic Life Support (BLS/CPR)

Education

Medical Assistant Certificate

High School Diploma

Tools

Electronic Medical Record (EMR)

Job description

Under the direct supervision of a Physician or Advanced Practice Provider, the Medical Assistant I/II Regular and Per Diem Pool perform a variety of clinical support functions and patient care duties for Ambulatory Care's East County clinics. Current East County clinics include Sierra Vista Family Medical Clinic (Simi Valley), Moorpark Family Medical Clinic (Moorpark), and Conejo Valley Medical Clinic (Thousand Oaks).

DISTINGUISHING CHARACTERISTICS

This classification differs from the Medical Office Assistant classification series in that the primary responsibilities are clinically oriented rather than clerical.

PAYROLL TITLES and APPROXIMATE SALARIES

Medical Assistant I: $23.87 - $33.41 hourly
Medical Assistant II: $25.06 - $35.08 hourly
Medical Assistant I-Per Diem Pool: $35.92 hourly
Medical Assistant II-Per Diem Pool: $37.71 hourly

AGENCY/DEPARTMENT: Health Care Agency - Ambulatory Care

Medical Assistant I/II are represented by the Service Employees International Union (SEIU) and are eligible for overtime compensation.

The eligible list established from this recruitment may be used to fill current and future Regular (including Temporary and Fixed-term), Intermittent, Per Diem Pool, and Extra Help vacancies for these positions only. There are currently two (2) Intermittent and three (3) Regular vacancies at Sierra Vista Family Medical Clinic as well as one (1) Regular vacancy at Conejo Valley Family Medical Group.

NOTE:An Intermittent Employee is a person employed for intermittent/temporary work on a day-to-day basis. Intermittent employees are not regular County employees and are not eligible for County benefits. Additionally, Intermittent employees are limited to working a maximum of 1,664 hours per fiscal year (July 1 – June 30).

If appointed at the lower level, incumbent may be promoted to the higher level without further exam upon meeting the minimum requirements, demonstrating satisfactory performance, and in accordance with the business needs of the department.

TENTATIVE SCHEDULE
OPENING DATE: June 25, 2024
CLOSING DATE: Continuous and may close at any time; therefore, the schedule for the remainder of the process will depend upon when we receive a sufficient number of qualified applications to meet business needs.

Duties may include but are not limited to the following:

• Actively participates in assigned patient care team duties and activities, such as:
  • Pre-visit planning, identifying gaps in care, and following up on orders
  • Using a minimum of two patient identifiers
  • Maintaining and adhering to HIPAA and all safety policies and procedures, including infection control rules and regulations
  • Communicating with patients regarding disease prevention, health maintenance, and community resources
  • Finalizing visits by providing information on orders and physician instructions, referrals, and scheduling follow-up visits
• Performs clinical procedures and support, including:
  • Patient intake, vital measurements, and standard physical screenings
  • Non-invasive and routine procedures, and tests
  • Administering medication and performing injections under the direction of an advanced practice provider
  • Specimen collection and processing
  • Conducting CLIA waived laboratory tests
  • Administering first aid or performing cardiopulmonary resuscitation (CPR)
  • Demonstrating the knowledge and skills needed to provide age-appropriate care for patients
• Delivers quality customer service by:
  • Communicating with diverse patients while demonstrating cultural sensitivity
  • Monitoring clinical areas to minimize patient wait times and to address any potential acute situations
  • Maintaining clean and safe patient areas
  • Preparing patient and exam rooms, and serving as a chaperone as needed
  • Acting as an interpreter, using proper and formal grammar
• Assists with clerical duties, such as:
  • Setting up and stocking the clinic
  • Cleaning up supplies
  • Providing backup support for the front office as needed
  • Answering calls and scheduling appointments
  • Entering appropriate documentation in the electronic medical record (EMR)
• Participates in quality improvement efforts by:
  • Following schedule management procedures to ensure productivity goals are achieved
  • Reporting patient safety incidents
  • Demonstrating knowledge of mandated reporting obligations
  • Attending meetings and trainings
• Performs other related duties as required.

EDUCATION, TRAINING, and EXPERIENCE
Medical Assistant I:

• One (1) year of experience providing clinical support performing the duties described above that leads to the ability to perform required tasks preferred.
• Must obtain Medical Assistant Certificate from an accredited school in medical assisting (such as is offered by a private or non-profit vocational training program, adult education or community college program, etc.) within one (1) year of employment. Completed courses to perform venipuncture and injections preferred.

Medical Assistant I - Per Diem Pool:

• One (1) year of experience providing clinical support performing the duties described above that leads to the ability to perform required tasks preferred.
• Medical Assistant Certificate from an accredited school in medical assisting (such as is offered by a private or non-profit vocational training program, adult education or community college program, etc.). Completed courses to perform venipuncture and injections preferred.
• You must attach your Medical Assistant Certificate to your application to be considered for this level.

Medical Assistant II Regular and Per Diem Pool:

• Three (3) years of experience providing clinical support performing the duties described above that leads to the ability to perform required tasks preferred, including experience in multiple specialties.
• Medical Assistant Certificate from an accredited school in medical assisting (such as is offered by a private or non-profit vocational training program, adult education or community college program, etc.). Completed courses to perform venipuncture and injections preferred.
• You must attach your Medical Assistant Certificate to your application to be considered for this level.

NECESSARY SPECIAL REQUIREMENTS

• Must possess a current, valid Basic Life Support (BLS/CPR) certification by the first day of employment and maintain it thereafter
• Must be willing to work at East County clinic locations

Supplemental Information:
Work is performed in an indoor health care delivery environment requiring constant contact with patients and the public. At times, may be performed at community events or outdoors.

KNOWLEDGE, SKILLS, and ABILITIES

Working knowledge of: age-appropriate care, domestic violence mandatory reporting, cultural competence, clinic duties and standard physical screening.
General medical knowledge of: medical office and safety procedures.
Ability to: perform required clinical intake and assist with patient care, work with high volume of patients, internal/external customers, appropriately manage frequent changes, delays, or unexpected events, effectively communicate with patients, other employees, and the public.

FINAL FILING DATE: This is a continuous recruitment and may close at any time; therefore, apply as soon as possible if you are interested. Your application must be received by County of Ventura Human Resources in Ventura, California, no later than 5:00 p.m. on the closing date.
NOTE TO APPLICANTS: It is essential that you complete all sections of your application and supplemental questionnaire thoroughly and accurately to demonstrate your qualifications. A resume and/or other related documents may be attached to supplement the information in your application and supplemental questionnaire; however, it/they may not be submitted in lieu of the application.
SUPPLEMENTAL QUESTIONNAIRE – qualifying: All applicants are required to complete and submit the questionnaire for this exam at the time of filing. The supplemental questionnaire may be used throughout the exam process to assist in determining each applicant's qualifications and acceptability for the position. Failure to complete and submit the questionnaire may result in the application being removed from consideration.
APPLICATION EVALUATION – qualifying: All applications will be reviewed to determine whether or not the stated requirements are met. Those individuals meeting the stated requirements will be invited to continue to the next step in the screening and selection process.
BACKGROUND INVESTIGATION: A thorough pre-employment, post offer background investigation which may include inquiry into past employment, education, criminal background information, and driving record may be required for this position.

For further information about this recruitment, please contact Maritza David at [e-mail] or by telephone at [phone].

EQUAL EMPLOYMENT OPPORTUNITY: The County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.