Medical Assistant I - General Surgery - MOB - Full Time Days

The Christ Hospital Health Network; Cincinnati (OH); On-site; USD 33,000 - 39,000; Full time

Job summary

The Christ Hospital Health Network in Cincinnati, OH, is seeking a job-supporting professional to provide clerical and clinical office assistance under physician direction. You will help manage patient flow, document vital information, and prepare EMR charts for visits.

Responsibilities include refilling medications, coordinating with pharmacies and insurance, maintaining exam rooms, and processing patient check-ins/check-outs.

Qualifications

• High school diploma or equivalent required; Associate degree preferred.
• 1–2 years of prior relevant medical office experience in clerical role.
• Excellent computer skills (Outlook, Excel, EMR, scheduling systems) required.
• Strong verbal and social skills to interact with patients, physicians, visitors, and staff; ability to travel to other offices as needed.
• BLS certification required.

Responsibilities

• Keeps patient flow organized during clinic hours and supports examination and treatment under physician direction.
• Documents review of systems, records vital signs, updates medical history and meds in the EMR.
• Prepares patient charts in EMR, scans and reviews external reports to ensure complete records for physician use.
• Refills medications and pre-authorizes as needed; communicates with patient, pharmacy, and insurance.
• Maintains clean exam rooms and handles patient check-ins/outs and pre-certifications as required.
• Responds to MyChart and manages calls, messages, and scheduling in the EMR/Practice Management system.

Skills

Verbal communication

Interpersonal skills

Travel to other offices

Time management

Education

High school diploma or equivalent

Associate degree preferred

Tools

EMR systems

Scheduling systems

Microsoft Outlook

Excel

Job description

Job Description

Provides clerical and clinical office support. Assists in examination and treatment of patients under direction of physician.

Responsibilities

Maintains patient flow during clinic hours. Documents review of systems; measures vital signs such as pulse rate, respirations, blood pressure, weight and height (see Appendix A for specifics); updates past and current medical, social and family history; reviews medications and updates medication list at each visit. Correctly records patient information in the electronic medical record (EMR).

Prepares patient charts in EMR for visits by scanning, abstracting, and reviewing to make certain that all diagnostic test results, hospital reports and other medical records necessary to help the physician care for the patient are in the patients chart. Accesses and navigates websites or calls outside facilities to obtain necessary information.

Refills medications and pre-authorizes medications including communicating with the patient, pharmacy, or insurance company as needed to complete the task. Maintains recording of patient samples and other medications and disposes expired medications. Prepares treatment rooms for examination of patients; maintains clean, fully supplied exam rooms. Completes patient assistance paperwork/requests as needed.

Obtains pertinent medical information from patients to facilitate medical decision making per specific office protocol procedures. Returns calls as needed. Responds to MyChart as needed. Works in-baskets, daily workflow logs, and work queues in EMR/Practice Management system. Answers incoming calls, schedules appointments, performs patient check-ins and check-outs, and completes pre-certifications for prescriptions, procedures, and surgeries as needed.

Maintains safe, secure, and healthy work environment by following and enforcing standards and procedures; complying with legal regulations. Maintains patient confidence and protect operations by keeping patient care information confidential. Understands and adheres to the legal responsibilities and requirements with the medical assistant role. Seeks knowledge and understanding of quality measures and patient experience.

All other job duties as assigned.

Qualifications

EDUCATION: High school diploma or equivalent required. Associate Degree preferred.

YEARS OF EXPERIENCE: 1-2 years of prior relevant medical office experience in a clerical role.

REQUIRED SKILLS AND KNOWLEDGE: Excellent computer skills (Microsoft Outlook, Excel, EMR and scheduling systems) required. Strong verbal and social skills to facilitate working respectfully with patients, physicians, visitors, co-workers, and drug reps in person or by telephone required. Ability and willingness to travel to other physician offices as requested or needed.

LICENSES & CERTIFICATIONS: BLS certification required.