Medical Assistant I - Atrium Health Monroe Internal Medicine Full-Time

Advocate Health; Monroe (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Sign-on bonus

Benefits package

Paid time off

Job summary

Atrium Health in Monroe, NC is seeking a Medical Assistant to support physicians and clinicians in patient care and clerical tasks. You will assist with scheduling, records, billing, and medication administration while ensuring high-quality patient interactions.

The role includes performing CLIA-waived tests and maintaining accurate health information, with opportunities for career growth within a supportive team environment.

Qualifications

• Must have high school diploma or equivalent
• Completion of an accredited Medical Assistant program or equivalent clinical training per DD214 in lieu of formal MA program

Responsibilities

• Exemplify compassionate customer service to create an excellent patient experience
• Interview and record patients' medical information and vital signs
• Assist with scheduling, medical records, billing, and coding duties
• Prepare and administer medications as directed by a physician
• Lead lower-level staff by providing direction and training
• Perform CLIA-waived laboratory tests and in-office POCT
• Complete annual trainings and unit-based projects
• Maintain health maintenance updates and allergy information at visits

Skills

Interpersonal skills

Critical thinking

Teamwork

Education

High School diploma or equivalent

Medical Assistant program completed or DD214 clinical training

Tools

EMR systems

Job description

This position is Sign-on Bonus eligible. In addition to the sign-on bonus, new teammates at Atrium Health are eligible for robust benefits package, paid time off, and opportunities for career advancement.

Job Summary

Assists physicians and advanced clinical practitioners with patient care, clerical, environmental, and organizational tasks. May assist with administrative duties including scheduling appointments, maintaining medical records, billing, and coding for insurance purposes. Prepare and administer medications as directed by a physician. Provides information to patients so they may fully utilize the benefit from the practice service.

Essential Functions

• Exemplify caring and compassionate customer service to create an excellent patient experience
• Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations
• Demonstrates critical thinking skills and decisive judgment in an often-hectic environment and possess the ability to work cohesively on a team and independently
• Interview and record patients' medical information and measure their vital signs
• Updates health maintenance at patient visit, accurately identifies medication changes and updates allergy information at each visit
• Utilizes standard precautions, complies with policies and other Regulatory Agency standards
• Completes CLIA approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards
• Conduct Point of Care testing (POCT) per standing order/provider order. Performs Quality Control and maintenance for Point of Care in-office lab procedures, as applicable
• Responsible for the development and implementation of a treatment plan.
• Lead lower-level staff by providing direction and training
• Collect, prepare and log blood, tissue or other laboratory specimens.
• Ensures ordered laboratory and diagnostic tests are tracked and logged, and that the care team is presented with test results
• Function as an EMR super user
• Complete all annual in-service, education and/or training required to maintain professional standards
• Complete annual unit-based project

Education, Experience and Certifications

• High School graduate or equivalent required
• Completion of an accredited Medical Assistant program or may have completed structured military training which is clinical in nature per DD214 in lieu of a formal medical assistant program or EMT