Medical Assistant I

Jacksonville Children's Multispecialty Clinic; Richlands (NC); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

401(k)

AD&D insurance

Health Insurance

Health savings account

Life insurance

Vision insurance

Paid time off

Résumé du poste

Ultipro in Richlands, NC seeks a Medical Assistant to provide patient care under physician direction, perform front desk duties, and support clinical operations in a busy office.

The role requires graduation from an accredited Certified Medical Assistant program; pediatric MA experience is preferred. You will coordinate appointments, document in NextGen EHR, assist physicians, and help educate patients while delivering compassionate care.

Qualifications

• Solid understanding of medical terminology through formal education or hands-on training.
• Strong communication across diverse patient populations (pediatric, adolescent, adult, geriatric).
• Reliable, detail-oriented, organized, and able to multitask.

Responsabilités

• Answer telephones, greet patients professionally, and manage front desk duties.
• Assist in coordinating scheduling and patient care from pre-visit through post-visit.
• Take medical histories, record vital signs, and prepare patients for physician examinations.
• Assist physicians during examinations and procedures; prepare and administer medications as directed.

Formation

Graduation from an accredited Certified Medical Assistant program.

Outils

NextGen EHR

Microsoft Teams

Outlook

Description du poste

MA provides patient care under the direction of a physician by performing specific services and attending to the patient's personal needs and comfort.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

MINIMUM QUALIFICATIONS:

• Graduation from an accredited Certified Medical Assistant program.
• Pediatric MA experience preferred

KNOWLEDGE, SKILLS, AND ABILITIES:

• Solid understanding of medical terminology through formal education or hands-on training.
• Proficient in Microsoft Teams, Outlook, and general office software.
• Strong ability to communicate and adapt care to the needs of diverse patient populations (pediatric, adolescent, adult, and geriatric).
• Demonstrates excellent verbal and written communication skills and consistently provides top-tier patient care.
• Highly organized, detail-oriented, and capable of managing multiple tasks simultaneously.
• Able to problem-solve independently, think critically, and follow through on tasks without constant supervision.
• Quick to learn new processes and adapt to change with a positive, solutions-focused mindset.
• Works well in a team environment while also being self-motivated and proactive in individual responsibilities.
• Shows up consistently and on time—reliability and accountability are essential to team success.

ESSENTIAL FUNCTIONS:

• Must be able to work independently.
• Answer telephones and greet patients in a professional, courteous, and caring manner.
• Ability to perform front desk check-in/out, collect copayments and payments on patient balances, and schedule patients
• Properly and systematically update patient medical records and information in the NextGen Electronic Health Records (EHR) system.
• Assist in coordinating (scheduling appointments) and conducting patient care from pre-visit through post-visit.
• Show patients to the examination rooms and prepare them for the physician.
• Taking medical histories and recording vital signs.
• Thoroughly communicate and explain treatment procedures to patients using effective and appropriate communication skills received from training.
• Assisting the physician during the examination and procedures, handing instruments and materials, or performing such tasks as giving injections and removing sutures, changing sterile and non-sterile dressings.
• Collect and prepare laboratory specimens; perform “in-house” laboratory tests on premises.
• Dispose of contaminated supplies; sterilize medical instruments; prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
• Promote patient and family understanding of the educational content and their involvement in the plan of care, and document this in the patient record. Provide patients with recommended web-based resources.
• Prepare and administer medications as directed by a physician; conduct a medical reconciliation to compare the medicines the patient is currently taking with those about to be provided to avoid harmful interactions.
• Ensure that the medical visit is accurately and precisely documented in the patient's EHR. Provide patients with information concerning the availability of care during after-hours as needed.
• Participate in workflow meetings and Quality Improvement (QI) meetings to assist in the continuous refinement of patient care continuity.
• Remain current and up to date on population health data; attend in-house training and lectures to understand trends.
• Telephone prescriptions to a pharmacy; authorize drug refills as directed.
• Perform other clinical functions as delegated and supervised by the physician.

PHYSICAL DEMANDS:

Standing, sitting, walking, stooping, stretching, reaching, kneeling, talking, lifting. Controlled setting with direct interactions with patients and staff in person and by phone.

WORK ENVIRONMENT:

In an office, a climate-controlled setting with direct interactions with patients and staff in person and by phone.

Job Type: Full-time

Expected hours: 40 per week

• 401(k)
• AD&D insurance
• Health Insurance
• Health savings account
• Life insurance
• Vision insurance
• Paid time off

Qualifications

Education

Required

High School or GED or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.