Medical Assistant I

Atlantic Medical Management, LLC; Jacksonville (NC); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

401(k)

AD&D insurance

Dental Insurance

Health Insurance

Health savings account

Life insurance

Vision insurance

Paid time off

Travel reimbursement

Job summary

Atlantic Medical Management, LLC is hiring a Certified Medical Assistant to provide patient care under physician supervision. You will perform a range of clinical duties, support front desk activities, and help maintain accurate patient records in NextGen EHR.

The ideal candidate has CMA training, pediatric experience preferred, strong communication, and the ability to work independently in a fast-paced office.

Qualifications

• Graduation from an accredited CMA program.
• Pediatric CMA experience preferred.
• Strong communication and organizational skills.

Responsibilities

• Answer telephones and greet patients professionally.
• Perform front desk check-in/out and collect copayments.
• Schedule patients and update records in the EHR.
• Assist physician during examinations and procedures.
• Prepare examination rooms and manage instruments and supplies.
• Record medical histories and vital signs.
• Coordinate initial and ongoing patient care across visits.
• Participate in quality improvement and training activities.

Skills

Medical terminology

Team communication

Organization

Multitasking

Independence

Reliability

Problem solving

Adaptability

Proactive in responsibilities

Education

Certified Medical Assistant program

Tools

NextGen EHR

Microsoft Teams

Outlook

Job description

Summary

MA provides patient care under the direction of a physician by performing specific services and attending to the patient's personal needs and comfort.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Qualifications

• Graduation from an accredited Certified Medical Assistant program.
• Pediatric MA experience preferred

Knowledge, Skills, And Abilities

• Solid understanding of medical terminology through formal education or hands-on training.
• Proficient in Microsoft Teams, Outlook, and general office software.
• Strong ability to communicate and adapt care to the needs of diverse patient populations (pediatric, adolescent, adult, and geriatric).
• Demonstrates excellent verbal and written communication skills and consistently provides top-tier patient care.
• Highly organized, detail-oriented, and capable of managing multiple tasks simultaneously.
• Able to problem-solve independently, think critically, and follow through on tasks without constant supervision.
• Quick to learn new processes and adapt to change with a positive, solutions-focused mindset.
• Works well in a team environment while also being self-motivated and proactive in individual responsibilities.
• Shows up consistently and on time—reliability and accountability are essential to team success.

Essential Functions

• Must be able to work independently.
• Answer telephones and greet patients in a professional, courteous, and caring manner.
• Ability to perform front desk check-in/out, collect copayments and payments on patient balances, and schedule patients
• Properly and systematically update patient medical records and information in the NextGen Electronic Health Records (EHR) system.
• Assist in coordinating (scheduling appointments) and conducting patient care from pre-visit through post-visit.
• Show patients to the examination rooms and prepare them for the physician.
• Taking medical histories and recording vital signs.
• Thoroughly communicate and explain treatment procedures to patients using effective and appropriate communication skills received from training.
• Assisting the physician during the examination and procedures, handing instruments and materials, or performing such tasks as giving injections and removing sutures, changing sterile and non-sterile dressings.
• Collect and prepare laboratory specimens; perform “in-house” laboratory tests on premises.
• Dispose of contaminated supplies; sterilize medical instruments; prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
• Promote patient and family understanding of the educational content and their involvement in the plan of care, and document this in the patient record. Provide patients with recommended web-based resources.
• Prepare and administer medications as directed by a physician; conduct a medical reconciliation to compare the medicines the patient is currently taking with those about to be provided to avoid harmful interactions.
• Ensure that the medical visit is accurately and precisely documented in the patient's EHR. Provide patients with information concerning the availability of care during after-hours as needed.
• Participate in workflow meetings and Quality Improvement (QI) meetings to assist in the continuous refinement of patient care continuity.
• Remain current and up to date on population health data; attend in-house training and lectures to understand trends.
• Telephone prescriptions to a pharmacy; authorize drug refills as directed.
• Perform other clinical functions as delegated and supervised by the physician.
• Prior authorizations

Physical Demands

Standing, sitting, walking, stooping, stretching, reaching, kneeling, talking, lifting. Controlled setting with direct interactions with patients and staff in person and by phone.

Work Environment

In an office, a climate-controlled setting with direct interactions with patients and staff in person and by phone.

Job Type: Full-time

Expected hours: 40 per week

Benefits

• 401(k)
• AD&D insurance
• Dental Insurance
• Health Insurance
• Health savings account
• Life insurance
• Vision insurance
• Paid time off
• Travel reimbursement