MEDICAL ASSISTANT I

Ravenswood Family Health Center; East Palo Alto (CA); On-site; USD 32,000 - 44,000; Full time

Job summary

Ravenswood Family Health Center in East Palo Alto is seeking a Medical Assistant to provide clinical support in Women’s Health. You will work with physicians, NPs, PAs, nurses, and health coaches to room patients, collect vital signs, take histories, and document interactions in EPIC.

The role requires a Medical Assisting program graduate, BLS, and bilingual skills (English/Spanish or English/Tongan). Prior primary care experience and EPIC experience are preferred; travel between clinics may be

Qualifications

• High School diploma or GED required.
• Graduate from a Medical Assisting program required.
• Bilingual English/Spanish or English/Tongan proficiency required.
• Basic Life Support certification required.
• Minimum one year of experience in primary care or community clinic preferred.
• Experience with electronic charting and scheduling systems preferred.

Responsibilities

• Maintain exam rooms and prepare for patient visits.
• Enter patient data and vital signs into the electronic health record (EPIC).
• Document chief concerns, histories, medications, and visit details.
• Assist providers during exams and procedures.
• Prepare consent forms and records for birth control services.
• Provide patient education and counseling per clinical guidelines.

Skills

Bilingual English/Spanish or English/T

Education

High School diploma or GED

Medical Assisting program graduate

Tools

EPIC system

Windows proficiency

Job description

Job DetailsJob Location: 1885 Bay Rd - East Palo Alto, CA 94303Position Type: Full TimeSalary Range: $24.00 - $32.00 HourlyORGANIZATION

The mission of Ravenswood Family Health Network (RFHN) is to improve the health of the community by providing culturally sensitive, integrated primary and preventative health care to all, regardless of ability to pay or immigration status, and collaborating with community partners to address the social determinants of health.

POSITION SUMMARY

Under direct supervision, the Medical Assistant in Women’s Health provides clinical support in the service of patients as member of a care team that includes medical physicians, nurse practitioners, physician assistants, nurses, health coaches and other staff. Individual tasks include rooming patients, taking vital signs, verifying chief concerns, obtaining medical histories, collecting specimens for lab tests, anticipating the needs of patients and other team members, documenting all patient interactions in the electronic health record, and other duties as assigned related to the comfort, care, and medical treatment of patients of the clinic.

DUTIES AND RESPONSIBILITIES

To be performed in accordance with RFHN Policies and Procedures

• Cleans and sets up rooms in preparation for exams.
• Prepares electronic health record (EPIC system) for documenting patient visits.
• Collects vital signs (temperature, BP, weight, pulse, height, head circumference, BMI etc.) per protocols.
• Collects and documents chief complaint, screening questions, health histories, medications, and other appropriate information based on the patient’s presenting concerns.
• Assists providers during exams and birth control medical procedures.
• Prepares birth control consent forms and documents other pertinent records in EPIC.
• Assists in providing educational materials and counseling on birth control methods.
• Completes assigned birth control trainings and certifications.
• Follows through on provider’s instructions; ensures that all of the patient’s needs have been met.
• Uses Standard and Personal Precautions in all appropriate situations.
• Performs routine injections.
• Collects and handles laboratory specimens and performs simple lab tests according to standard procedures.
• Completes lab requisitions and vaccine logs, documents lab results, and other paperwork accurately.
• Initiates specialty referrals including sending necessary provider documentation, imaging and test results.
• Maintains patient confidentiality at all times.
• Provides excellent customer service in a sensitive and non-judgmental manner.
• Keeps pace with provider flow, works efficiently, notifying patients regularly regarding wait times.
• Assists peers and others on the care team to ensure timely, optimum patient care.
• Projects a professional image at all times, including adherence to dress code and standards of communication.
• Other duties as assigned and requested.

QualificationsQUALIFICATIONS

• High School diploma or GED required.
• Graduate from a Medical Assisting program required.
• Bilingual English/Spanish or English/Tongan proficiency required.
• Basic Life Support certification required.
• Minimum one year of experience working in primary care or community clinic in addition to internship/externship strongly preferred.
• Experience in Women's Health or Pediatrics preferred.
• Knowledge and experience working with electronic charting and scheduling systems.
• Computer literate in a Windows-based environment.
• Detail-oriented with a high degree of accuracy.
• Ability to work independently as well as in a team.
• Current California drivers’ license and ability to travel between clinics.
• Up to date with COVID-19 vaccines per current CDC guidelines strongly recommended.

The pay range for this position is $23.00 to $32.00 per hour. However, the final base salary will be determined upon a number of individualized factors such as (but not limited to) the scope and responsibilities of the position, job-related knowledge, skills, experience, education and certification levels, and departmental budget. We also consider internal equity with our current employees when making final offers.

Ravenswood Family Health Network is an equal opportunity employer.