Medical Assistant I

Mass General Brigham Incorporated; Boston (MA); On-site; USD 30,000 - 33,000; Full time

Job summary

Mass General Brigham seeks a Medical Assistant I to support clinical and non-clinical patient services onsite in Boston. You will interact directly with patients to ensure comfort, collect vitals, document information, and coordinate flow with physicians and nursing staff.

The role requires a High School Diploma or equivalent; Direct MA experience or related medical work is preferred, with strong communication and privacy compliance.

Qualifications

• High School Diploma or Equivalent required.
• Certified Medical Assistant (CMA) - preferred.
• Direct MA experience or medical field work 0-1 year preferred.
• Strong interpersonal and communication skills essential.
• Ability to prioritize tasks in busy environments.
• Knowledge of medical terminology and procedures; proficient in medical office software.

Responsibilities

• Interview patients to obtain medical information and measure vital signs, weight, and height.
• Show patients to examination rooms and prepare necessary equipment for healthcare providers.
• Record patients' medical history, vital statistics, or information such as test results in medical records.
• Perform general office duties such as answering phones, taking dictation, or completing insurance forms; act as liaison with other departments for patient advocacy.
• Collect blood or other laboratory specimens and prepare them for testing.
• Prepare treatment rooms for examinations; keep rooms neat and stocked; maintain sterile instruments.

Skills

Interpersonal communication

Time management

Attention to detail

Medical terminology

Vital signs collection

EHR proficiency

Education

High School Diploma or Equivalent

Certified Medical Assistant (CMA) - preferred

Tools

EHR systems

Job description

## Medical Assistant IApply: Onsite: Boston-MA: Full time: Posted Today: RQ4082804Site: The Brigham and Women's Hospital, Inc.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.**Job Summary**Summary This role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care. Does this position require Patient Care? Yes Essential Functions -Interview patients to obtain medical information and measure their vital signs, weight, and height. -Show patients to examination rooms and prepare necessary equipment for healthcare providers. -Record patients' medical history, vital statistics, or information such as test results in medical records. -Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. Acts as a liaison with other departments and advocates for patients with a positive customer service approach. -Collect blood or other laboratory specimens, log the specimens, and prepare them for testing. -Prepare treatment rooms for patient examinations, keeping the rooms neat and clean and supplies stocked. -Clean and sterilize instruments and dispose of contaminated supplies.**Qualifications**Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Certified Medical Assistant [National Certification] - preferred Experience Direct MA experience or medical field work 0-1 year preferred Knowledge, Skills and Abilities - Strong interpersonal and communication skills are essential for success in this position. - Ability to prioritize tasks in complex and busy environments. - Accuracy and attention to detail. - Comply with all local, state, and federal privacy and confidentiality rules and regulations. - Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens. - Comprehensive knowledge of medical terminology, procedures, and protocols. - Proficiency in electronic health record (EHR) systems and medical office software. - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. - Managing one's own time and the time of others.**Additional Job Details (if applicable)****Physical Requirements*** Standing Frequently (34-66%)* Walking Frequently (34-66%)* Sitting Occasionally (3-33%)* Lifting Frequently (34-66%) 35lbs+ (w/assisted device)* Carrying Frequently (34-66%) 20lbs - 35lbs* Pushing Occasionally (3-33%)* Pulling Occasionally (3-33%)* Climbing Rarely (Less than 2%)* Balancing Frequently (34-66%)* Stooping Occasionally (3-33%)* Kneeling Occasionally (3-33%)* Crouching Occasionally (3-33%)* Crawling Rarely (Less than 2%)* Reaching Frequently (34-66%)* Gross Manipulation (Handling) Frequently (34-66%)* Fine Manipulation (Fingering) Frequently (34-66%)* Feeling Constantly (67-100%)* Foot Use Rarely (Less than 2%)* Vision - Far Constantly (67-100%)* Vision - Near Constantly (67-100%)* Talking Constantly (67-100%)* Hearing Constantly (67-100%)**Remote Type**Onsite**Work Location**60 Fenwood Road**Scheduled Weekly Hours**40**Employee Type**Regular**Work Shift**Day (United States of America)**Pay Range**$22.00 - $24.94/Hourly**Grade**3At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.