Medical Assistant-Hybrid Naples Area

Psych Health Associates; Naples (FL); Hybrid; USD 26,000 - 30,000; Full time

Job summary

Psych Health Associates is seeking a detail-oriented Medical Assistant (MA) for a hybrid role in the Naples area to support APRNs in hospital and post-acute settings.

The position emphasizes chart preparation, EMR documentation, scheduling coordination, and effective communication with facility staff while maintaining patient confidentiality and HIPAA compliance. Remote work is supported with reliable internet and available hours.

Qualifications

• Medical Assistant certification (CMA, RMA, or equivalent) preferred.
• Minimum 1 year of experience in a medical setting.
• Experience with EMR systems.
• Strong organization and communication skills.
• Ability to work independently in a remote environment.

Responsibilities

• Prepare and review patient charts prior to visits in EMR.
• Review patient histories and medications in the EMR.
• Assist APRNs with documentation and note preparation.
• Coordinate and manage patient scheduling and follow-ups.
• Maintain HIPAA-compliant communications with staff.

Skills

Attention to detail

Organizational skills

Written and verbal communication

Multi-provider scheduling

Independent remote work

Education

Medical Assistant certification (CMA, RMA, or equivalent)

Tools

PointClickCare (PCC)

Aarista

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Assistant-Hybrid Naples Area

Naples, FL, US

Salary Range: $19.00 To $22.00 Hourly

MA Position - Hybrid Role

Location: Hybrid role, must be able to travel to Naples area 1-2 times a week

Pay Range: $19-$22/hourly, based on experience

Position Summary

Psych Health Associates is seeking a detail-oriented and organized Medical Assistant (MA) to provide administrative and clinical support to our Advanced Practice Registered Nurses (APRNs) who deliver patient care in hospital and post-acute settings.

This position plays an important role in supporting provider efficiency, ensuring accurate and timely documentation, coordinating patient appointments, and maintaining effective communication with facility staff. The ideal candidate is comfortable working independently in a remote environment, managing multiple priorities, and supporting providers in a fast-paced healthcare setting.

Key Responsibilities

Provider Support & Chart Preparation

Prepare and review patient charts prior to scheduled provider visits, ensuring relevant clinical information is available.

Review patient histories, medication lists, recent hospitalizations, and other pertinent documentation within the Electronic Medical Record (EMR).

Assist APRNs with documentation, note preparation, and other administrative tasks to support timely completion of patient encounters.

Identify missing or incomplete documentation and follow up with providers as needed.

Support provider workflows to improve efficiency and continuity of patient care.

Scheduling & Care Coordination

Coordinate and maintain patient schedules for assigned APRNs.

Communicate scheduling changes, patient updates, and provider availability to appropriate facility personnel.

Assist with coordinating follow-up appointments, referrals, and other patient care needs as directed by providers.

Monitor outstanding tasks and follow up to ensure timely completion.

Facility Communication & Administrative Support

Serve as a point of contact between APRNs and facility staff regarding scheduling, documentation, and patient care coordination.

Maintain professional and timely communication with nursing staff, facility administrators, and internal team members.

Assist with obtaining medical records, patient information, and other documentation needed for provider visits.

Support additional administrative and clinical coordination projects as assigned.

Documentation & Compliance

Ensure accurate and timely entry of information into designated EMR systems.

Assist with tracking incomplete notes, outstanding documentation, and provider follow-up items.

Maintain patient confidentiality and comply with HIPAA regulations and Company policies.

Identify documentation discrepancies and communicate concerns to the appropriate provider or leadership team.

Perform documentation support activities within the Medical Assistant's authorized scope and Company protocols.

Qualifications

Required:

Medical Assistant certification (CMA, RMA, or equivalent) preferred

Minimum of 1 year of experience in a medical office, hospital, skilled nursing facility, or other healthcare setting.

Experience working with Electronic Medical Record (EMR) systems.

Strong organizational skills and attention to detail.

Excellent written and verbal communication skills.

Ability to manage multiple providers, schedules, and competing priorities.

Comfortable working independently in a fully remote environment.

Proficiency with Microsoft Office, email, and electronic communication platforms.

Ability to maintain confidentiality and handle sensitive patient information.

Preferred:

Experience supporting APRNs, physicians, or other advanced practice providers.

Previous experience in behavioral health, post-acute care, skilled nursing facilities, or hospital-based services.

Familiarity with PointClickCare (PCC), Aarista, or similar EMR systems.

Experience with medical documentation, chart preparation, and provider scheduling.

This is a hybrid position requiring reliable internet access, a private and professional workspace, and consistent availability during scheduled working hours. Employees must remain responsive to providers, facility staff, and leadership while maintaining HIPAA compliance and protecting confidential patient information.

What We're Looking For

We are looking for someone who is proactive, dependable, and enjoys supporting healthcare providers behind the scenes. The successful candidate will anticipate provider needs, communicate effectively, maintain organized workflows, and contribute to a positive, collaborative team environment.

About Psych Health Associates

Psych Health Associates provides behavioral health services to patients in hospital and post-acute care settings. Our team works collaboratively with healthcare facilities to support continuity of care, timely documentation, and high-quality patient services.