MEDICAL ASSISTANT - HOAG URGENT CARE FLOAT POOL

Hoag Hospital Irvine; Costa Mesa (CA); On-site; Full time

Job summary

An established healthcare provider is seeking a dedicated Medical Assistant for their urgent care float pool. This role involves ensuring a professional environment and facilitating patient access through scheduling and communication. The Medical Assistant will work closely with patients and healthcare providers, maintaining records and assisting with pre-authorization processes. Join a team that values collaboration and excellence in patient care, and be part of a renowned healthcare system committed to delivering world-class services in a supportive environment.

Qualifications

• Graduate of Medical Assistant program or 1 year medical back-office experience.
• Basic knowledge of medical terminology and Microsoft Office Suite.

Responsibilities

• Assist with scheduling patients and managing non-clinical tasks.
• Collaborate with staff to ensure smooth patient access and flow.

Skills

Basic keyboarding skills

Knowledge of medical terminology

Bilingual or multilingual

Education

High school graduate or equivalent

Graduate of Medical Assistant program

Associate or Bachelor’s degree in healthcare-related field

Tools

Microsoft Office Suite

EPIC or other Electronic Medical Record system

Job description

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MEDICAL ASSISTANT - HOAG URGENT CARE FLOAT POOL

Department: Allied Health

Status: Full Time

Shift: 1st

Remote or Onsite: Onsite

Location: Costa Mesa, CA, US, 92626

Salary Range: $21.8400-$33.5900/hour. Actual compensation may vary based on geographic location, work experience, skill level, and education.

Primary Duties and Responsibilities

The Medical Assistant (MA) is responsible for maintaining a highly professional environment, ensuring a collaborative relationship with patients and physicians. The MA will assist with the non-clinical tasks required to ensure smooth patient access and flow including scheduling patients, which can include follow-up office visits, imaging and lab work, and preparation of appropriate chart elements. The responsibilities of this position also include the pre-authorization process and acting as a liaison between the providers and patients. The Medical Assistant will work collaboratively with staff to ensure all proper records are received and all appropriate testing is completed prior to appointment/surgery dates. The Medical Assistant will provide updates to the staff and patients on timing and status for all the above tasks that could impact the patient’s health and/or testing and treatment options, ensuring even patient flow and continuous communication within Hoag and referring physician offices.

Education and Experience

Required:

• High school graduate or equivalent; Graduate of Medical Assistant program or one year previous medical back-office experience, preferably within an acute healthcare system environment.
• Basic keyboarding skills and knowledge of Microsoft Office Suite, including Outlook, Word, and Excel.
• Basic knowledge of medical terminology.

Preferred:

• Associate or Bachelor’s degree in a healthcare-related field.
• Minimum one (1) year previous medical back-office experience, preferably within an acute healthcare system environment.
• Working knowledge of EPIC or other Electronic Medical Record system (EMR).
• Qualified bilingual or multilingual candidates.

Certifications Required

• Current BLS Certification.

Certifications Preferred

• Medical Assistant Certification.
• CPR certification required or willing to obtain within 30 days of hire.

About Hoag

Hoag is a nonprofit, regional healthcare delivery system in Orange County, California. Delivering world-class, comprehensive, personalized care, Hoag consists of 1,800 top physicians, 15 urgent care facilities, 10 health and wellness centers, and two award-winning hospitals. Hoag offers a comprehensive blend of health care services that includes seven institutes providing specialized services in the following areas: cancer, digestive health, heart and vascular, neurosciences, spine, women's health, and orthopedics through Hoag's affiliate, Hoag Orthopedic Institute, which consists of an orthopedic hospital and four ambulatory surgical centers. Hoag is the highest-ranked hospital in Orange County by U.S. News & World Report and the only OC hospital ranked in the Top 10 in California, as well as a designated Magnet hospital by the American Nurses Credentialing Center (ANCC). For more information about Hoag careers, visit careers.hoag.org.

Hoag is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Hoag is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment. Hoag hires a diverse group of people in a manner that allows them to reach their full potential in the pursuit of organizational objectives.

Nearest Major Market: Orange County
Nearest Secondary Market: Los Angeles
Job Segment: Medical Assistant, Urgent Care, EMR, Medical Lab, Gastroenterology, Healthcare

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