Medical Assistant HIV Specialist

Erie Family Health Centers; Chicago (IL); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Sign-on bonus

Shift differential

Full benefits package

401(k) with Erie match

PTO 15 days + 8 holidays

Job summary

Erie Family Health Centers seeks a Medical Assistant – HIV Specialist to support HIV/PrEP/Hepatitis C patients through direct care, counseling, and care coordination within the Lending Hands for Life program.

The role emphasizes exam support, patient education, and seamless coordination with clinic teams, aligning with Erie’s mission to provide holistic, accessible care.

Qualifications

• CPR must be current.
• Bilingual Spanish strongly preferred.
• Strong computer and data entry skills.
• Cultural competence to work in a low income, minority environment.

Responsibilities

• Support providers with core clinical/admin tasks, document vital signs, immunizations, and basic procedures.
• Prepare and maintain clean, stocked exam rooms and sterilize equipment.
• Manage patient flow, scheduling, records, and health information communication.

Skills

CPR

Bilingual (Spanish)

Computer proficiency

Cultural competence

Education

High school diploma or equivalent

Clinical Medical Assistant program

160 hours externship

BSN (Bachelor of Science in Nursing)

Tools

Epic

Job description

Join the Erie team! Motivated by the belief that healthcare is a human right, we provide high quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay.

Erie Family Health Centers, a nationally recognized top workplace with 14 sites in Chicago and suburbs, is looking for a valuable addition to our Lending Hands for Life team! The Medical Assistant – HIV Specialist is a hands‑on clinical role supporting Erie’s HIV, PrEP, and Hepatitis C patients through direct care, counseling, education, and seamless coordination within the Lending Hands for Life program, ensuring every patient receives compassionate, comprehensive support.

COMPETITIVE COMPENSATION

• $20/hr.+ based on experience and with potential for merit increases. Registered MAs earn $1 more/hr.
• Shift differential: Additional $10/hr. for hours worked after 5:30 PM and weekends.
• $500 sign on bonus at 90 days, plus $1000 bonuses at 6 and 12 months!
• Annual merit increases

At Erie, we are proud to provide competitive salaries, high-quality health care plans, generous time off benefits, retirement benefits, and more! Erie employees are eligible for Erie’s Full Benefits Package that includes Medical, Dental, Vision, Life and Disability Insurance and Flexible Spending (FSA) for Health Care or Childcare. Retirement Programs: 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee’s biweekly salary. Annual Paid Time Off: Starting at 15 days of PTO and 8 paid holidays. Competitive salary, annual merit increases, plus room for growth and career advancement.

Compensation is based on each candidate's experience, skills, and education within the range identified for the role. Candidates who meet the minimum requirements of the role will start at entry in the range. Any additional skills, experience, and education will be reflected in the compensation offered.

Main Duties & Responsibilities

• Performs core clinical and administrative responsibilities to support providers, including completing the Erie Rooming Workflow, documenting vital signs, administering immunizations, assisting with exams and procedures, and conducting in‑scope laboratory tasks.
• Prepares and maintains exam rooms by ensuring they are clean, organized, stocked, and equipped with properly functioning instruments; cleans and sterilizes medical equipment according to Erie standards.
• Manages patient flow, scheduling, confirmation calls, medical records, and communication of health information to ensure efficient, patient‑centered clinic operations.
• Participates in visit prep, huddles, ExemplErie tasks, interdisciplinary meetings, and annual competency requirements; cross‑trains across all Erie specialties and adheres to all clinical procedure standards.
• Conducts comprehensive assessments to support and maintain medication adherence for patients living with HIV; documents encounters, reviews charts, and coordinates care between visits by processing lab orders, refills, and patient communications.
• Facilitates timely medication access, maintains LHL vaccine inventory, participates in case conferences and CQI initiatives, conducts rapid HIV testing and counseling, provides education on HIV treatment and prevention, and ensures accurate Epic documentation and outreach to retain patients in the LHL Program.
• The work schedule for this role is aligned with Erie's hours of operations.

Qualifications

Skills and Knowledge

• CPR certification – must always be current
• Bilingual (Spanish) fluency strongly preferred
• Strong computer and data entry skills
• Cultural competence to work in a low income, minority environment

Experience

• Minimum one (1) year of Medical Assistant experience required.

Education

• High school diploma or equivalent required.
• Completion of a clinical Medical Assistant program required.
• Completion of 160 hours of a clinical Medical Assistant externship required OR
• Completion of BSN (Bachelors of Science in Nursing)

The Erie Advantage Pledge

Working Together For What Matters Most

Erie makes a pledge that all current and future employees can feel confident that:

• Our mission, vision, and values unite us.
• Our voices matter.
• We do things well.
• Our inclusive culture promotes balance and belonging.
• We find our career sweet spot at Erie.