Medical Assistant- Heartcare Clinic

Mercy; Joplin (MO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition assistance

Job summary

Mercy is seeking Medical Assistants to support providers in outpatient clinic settings, delivering direct and indirect patient care with professionalism and efficiency.

Responsibilities include clinical assistance, documentation, and administrative support to ensure smooth daily operations. Training through MA Clinic Academy is required, with BLS certification preferred for hospital outpatient departments.

Qualifications

• High school diploma or equivalent is required.
• New hire must attend MA Clinic Academy training.
• Certification: BLS (Basic Life Support) for Hospital Outpatient Departments.

Responsibilities

• Support providers with direct and indirect patient care in a professional, courteous, and efficient manner.
• Assist with clinical procedures and maintain accurate documentation.
• Provide administrative support to ensure smooth daily operations and patient-centered care.

Skills

Communication skills

EHR proficiency

Multitasking

Outpatient procedures

Patient-centered care

Cultural competency

Education

High school diploma or equivalent

Graduate from accredited MA program

Tools

EHR software

Job description

Find your calling at Mercy!

Medical Assistants (MA) in the medical office setting supports providers by delivering direct and indirect patient care in a professional, courteous, and efficient manner. The MA may assist with clinical procedures, maintains accurate documentation, and provides administrative support to ensure smooth daily operations. The MA functions within their defined scope of practice (based on office type clinic/HOD), under supervision, and in alignment with Mercy's mission and standards of care.

Position Details:

Minimum Qualifications

Education:

• High school diploma or equivalent.
• New hire must attend MA Clinic Academy training.

Additional minimum requirement(s) only for Hospital Outpatient Departments:

Certification(s): BLS (Basic Life Support)

Preferred Qualifications

Education: Graduate from an accredited Medical Assistant program.

Experience: One year of experience in an outpatient or ambulatory care setting.

Additional preferred requirement(s) for non-HOD Clinics:

Certification(s): BLS (Basic Life Support)

Skills, Knowledge, Abilities:

• Strong communication and interpersonal skills.
• Proficiency with EHR systems and clinical documentation.
• Ability to multitask and adapt in a fast-paced clinical environment.
• Knowledge of common outpatient procedures and equipment.
• Commitment to patient-centered care and professional growth.
• Demonstrates knowledge of varying differences and behaviors among populations served.

Work Environment:

• Outpatient clinical setting with frequent patient interaction.
• Requires standing, walking, lifting, and use of clinical equipment.
• Potential exposure to infectious materials; PPE provided.

Physical Requirements:

• Position requires individuals to push, pull, and/or lift 50 pounds on a regular basis.
• Position requires prolonged standing and walking each shift.
• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.