Medical Assistant - Heart & Lung Specialists

St. Charles Health System; Bend (OR); On-site; USD 36,000 - 48,000; Full time

Job summary

St. Charles Health System in Bend, Oregon seeks a Medical Assistant to manage daily patient flow for the assigned physician. You will escort patients, prepare exam rooms, document medical data, and support physicians with calls and tests.

Ideal candidates have a high school diploma or GED and MA certification or licensure; graduate of an accredited MA program is preferred. Lean principles and a values-based culture are emphasized.

Qualifications

• Must have basic knowledge of ICD-10, CM/CPT/HCPCS coding conventions and procedures.
• Working knowledge of medical practice management information systems.
• Basic knowledge of physician office documentation standards.

Responsibilities

• Escort patients to exam rooms and prepare for physician assessment.
• Record and maintain patient's medical data in the chart.
• Assist physician with answering phone requests from patients and/or other medical professionals.
• Perform ancillary and/or surgical patient procedures as requested by physicians (excluding IV administration).
• Maintain equipment and instrument supply inventory.
• Support Lean principles of continuous improvement within the organization.
• Provide and maintain a safe environment for caregivers, patients, and guests.
• Ensure compliance with laws, regulations, policies, and procedures; uphold HIPAA and ethical standards.
• Deliver patient care and customer service in a timely, efficient manner.
• May perform additional duties of similar complexity as required.

Skills

ICD-10 knowledge

CM/CPT/HCPCS coding

Practice management IT

Office documentation standards

Education

High school diploma or GED

Graduate of an accredited Medical Assistant program

Job description

Overview

The Medical Assistant is responsible for daily patient flow for each respective physician for whom they work. They must use triage skills to gather information from which designated staff can make appropriate patient health assessments and to anticipate physician's needs as they relate to the patients' medical care. This position does not manage any other caregivers.

Essential Functions and Duties

• Escort patients to exam rooms and prepare for physician assessment.
• Record and maintain patient's medical data in the patient's medical chart.
• Assist physician with answering phone requests from patients and/or other medical professionals and institutions.
• Perform a variety of physician-requested ancillary and/or surgical patient procedures. (This excludes the administration of IV medication.)
• Maintain equipment and instrument supply inventory levels.
• Support the vision, mission, and values of the organization in all respects.
• Support Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
• Provide and maintain a safe environment for caregivers, patients, and guests.
• Conduct all activities with the highest standards of professionalism and confidentiality. Comply with all applicable laws, regulations, policies, and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violations of applicable rules, and cooperating fully with all organizational investigations and proceedings.
• Deliver customer service and/or patient care in a manner that promotes goodwill, is timely, efficient, and accurate.
• May perform additional duties of similar complexity within the organization, as required or assigned.

Education

• Required: High school diploma or GED.
• Preferred: Graduate of an accredited Medical Assistant program.

Licensure/Certification/Registration

• Required: Current MA Certification from one of the following: AMT, NCCT, AAMA, NAHP Certification, NHA or current Oregon licensure as an intermediate or paramedic level EMT, LPN, RN, or Athletic Trainer.
• AHA Basic Life Support for Healthcare Provider certification.
• Preferred: NA

Experience

• Required: Must have basic knowledge of ICD-10, CM/CPT/HCPCS coding conventions and procedures. Working knowledge of medical practice management information systems. Basic knowledge of physician office documentation standards. Must be able to maintain confidentiality and meet all HIPAA requirements.
• Those candidates with NHA certification that qualified due to work experience rather than graduation from an accredited Medical Assisting Program will be required to have one year of experience in Medical Assisting.
• Preferred: Two years of Medical Assisting experience.