Float Medical Assistant

The Christ Hospital Health Network; Norwood (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

The Christ Hospital Health Network is seeking a Medical Assistant to support physicians in patient exams and treatment. You will manage patient flow, prepare charts in EMR, and assist during office visits.

Ideal candidates have 2–5 years MA experience, a high school diploma or MA program graduate, strong computer and communication skills, and BLS certification. This is an on-site role with duties including phlebotomy, EKGs, and medication processing while preserving confidentiality.

Qualifications

• High school diploma or equivalent; MA program graduate or experience required.
• 2–5 years MA or relevant experience preferred.
• Excellent computer skills (Outlook, Excel, EMR, scheduling systems).
• Strong verbal and social skills for patient, physician and staff interaction.
• Willingness to travel to other physician offices as needed.
• BLS certification is required; other MA credentials preferred.

Responsibilities

• Maintains patient flow during clinic hours, records vitals, updates medical history, and documents in the EMR.
• Prepares patient charts in EMR for visits, ensuring all test results and reports are included; may act as EMR Super User.

Skills

Outlook

Excel

EMR

Scheduling systems

Verbal communication

Interpersonal skills

Travel to off-site offices

Phlebotomy

EKG

Stitches removal

Splinting

Education

High school diploma

Associate degree preferred

Certified/Registered MA preferred

MA program graduate/experience required

Tools

EMR

Scheduling software

Microsoft Excel

Microsoft Outlook

Practice Management System

Job description

Job Description

Assists in examination and treatment of patients under direction of physician.

Job Description

Assists in examination and treatment of patients under direction of physician.

Responsibilities

• Maintains patient flow during clinic hours. Documents review of systems; measures vital signs such as pulse rate, respirations, blood pressure, weight and height (see Appendix A for specifics); updates past and current medical, social and family history; reviews medications and updates medication list at each visit. Correctly records patient information in the electronic medical record (EMR). May assist in training of new employees.
• Prepares patient charts in EMR for visits by scanning, abstracting, and reviewing to make certain that all diagnostic test results, hospital reports and other medical records necessary to help the physician care for the patient are in the patient's chart. Accesses and navigates websites or calls outside facilities to obtain necessary information. May act as Super User for Electronic Medical Record.
• Refills medications and pre-authorizes medications including communicating with the patient, pharmacy, or insurance company as needed to complete the task. Maintains recording of patient samples and other medications and disposes expired medications. Prepares treatment rooms for examination of patients; maintains clean, fully supplied exam rooms. Orders medical supplies as needed. Completes patient assistance paperwork/requests as needed.
• Obtains pertinent medical information from patients to facilitate medical decision making per specific office protocol procedures. Returns calls as needed. Responds to MyChart as needed. Works in-baskets, daily work flow logs, and work queues in EMR/Practice Management system. May coordinate/oversee work queues in office. Answers incoming calls, schedules appointments, checks-in and out patients, and completes pre-certifications for prescriptions, procedures, and surgeries as needed.
• Operates EKG, cardiac monitors, and other equipment to administer routine diagnostic tests as needed and other clinical duties such as phlebotomy and cast removal as assigned.
• Maintains safe, secure, and healthy work environment by following and enforcing standards and procedures; complying with legal regulations. Maintains patient confidence and protect operations by keeping patient care information confidential. Understands and adheres to the legal responsibilities and requirements with the medical assistant role. Demonstrates comprehension and support of quality measures and patient experience.

Knowledge and Skills

Please describe any specialized knowledge or skills, which are REQUIRED to perform the position duties. Do not personalize the job description, credentials, or knowledge and skills based on the current associate. List any special education required for this position.

EDUCATION: High school diploma or equivalent. Associate Degree and/or Certified/Registered MA preferred. Graduate of a Medical Assistant program or previous Medical Assisting experience required.

YEARS OF EXPERIENCE: 2 to 5 years MA or other relevant experience preferred; Practice in different care settings (eg. Primary care, Specialty, EMT, etc.).

REQUIRED SKILLS AND KNOWLEDGE: Excellent computer skills (Microsoft Outlook, Excel, EMR and scheduling systems) required. Strong verbal and social skills to facilitate working respectfully with patients, physicians, visitors, co-workers, and drug reps in person or by telephone required. Ability and willingness to travel to other physician offices as requested or needed. Complementary clinical skills such as phlebotomy, performing EKGs, stiches removal, splinting, etc. are highly preferred.

Licenses & Certifications

Certified/Registered MA preferred. Must successfully complete skills orientation. BLS certification required.