Medical Assistant - Hagen Drive (Per Diem)

Rochester Regional Health; United States; Vor Ort; USD 25.000 - 28.000; Vollzeit

Zusammenfassung

Rochester Regional Health is seeking a Medical Assistant for the Neurosciences department at Hagen/RGH. The position is per diem with a Monday–Friday daytime schedule, supporting patient care and daily office operations.

You will conduct pre-visit planning, document vital signs, perform EKGs and phlebotomy, assist with procedures, education, and care coordination while maintaining clean, stocked treatment areas.

Qualifikationen

• Strong customer service, computer, and communication skills.

Aufgaben

• Pre-visit planning and health maintenance tasks.
• Record vital signs, history, and screenings; report abnormalities.
• Perform EKGs, phlebotomy, point-of-care testing and collect specimens.
• Assist providers and nursing staff during procedures.
• Review medication refills and assist with prior authorizations.
• Provide patient education under provider or RN guidance.
• Maintain exam rooms and equipment, including stocking and sterilization prep.
• Order and track clinical supplies; prepare information packets.
• Support patient flow: check-in/out, scheduling, referrals, insurance verification.
• Communicate with patients, assist with MyCare sign-up.
• Escort patients to labs or radiology as needed.
• Manage medical records including abstraction, scanning, and filing.
• Compile data for quality assurance and improvement.
• Process payments and manage non-clinical office supplies.

Kenntnisse

Customer service skills

Computer skills

Communication skills

Jobbeschreibung

Job Title and Details

Medical Assistant

Department: Neurosciences

Location: Hagen/RGH

Hours Per Week: Per Diem

Schedule: M-F days

SUMMARY

As a Medical Assistant, your excellent customer service and communication skills directly affect patient care as well as ensuring day to day office operations run smoothly.

RESPONSIBILITIES

• Conduct pre-visit planning, close care gaps, and complete health maintenance and registry work.
• Obtain and document patient vital signs, history, and screenings; promptly report abnormalities.
• Perform EKGs, phlebotomy, point-of-care testing, and collect/process specimens for external testing.
• Assist providers and nursing staff during procedures and clinical care activities.
• Review and pend medication refills and provider orders; assist with prior authorizations and patient forms.
• Provide patient education and instructions under provider or RN guidance.
• Maintain exam/treatment rooms and equipment, including stocking, cleaning, calibration, and sterilization preparation.
• Order and track clinical supplies; assemble information packets and support provider communications.
• Support patient flow through check-in/check-out, scheduling, referrals, insurance verification, and phone management.
• Facilitate communication with patients, including mailing provider updates and assisting with MyCare sign-up.
• Escort patients to ancillary services (e.g., lab, radiology) as needed.
• Manage medical records through abstraction, scanning, and filing of health maintenance and test reports.
• Compile data from patient records for quality assurance and improvement activities when requested.
• Process payments and charge entry; manage non-clinical office supplies and distribute mail.
• Perform other duties as assigned to ensure smooth practice operations.

PREFERRED QUALIFICATIONS

• Strong customer service, computer, and communication skills

PHYSICAL REQUIREMENTS

Moderate - Clinical - Moderate clinical roles are patient facing roles that require continual movement, including standing, walking, and lifting 20–50 lbs., along with pushing and pulling medical equipment and assisting with patient positioning. Employees perform frequent bending, twisting, and reaching while completing fine motor tasks in busy or confined clinical environments. High sensory acuity is essential for monitoring patient status and responding to alarms or safety concerns. Emotional and cognitive demands are substantial, involving decision-making under pressure, responding to emergencies, and maintaining sustained focus. Environmental exposures include infectious agents, bodily fluids, chemicals, and radiation. TB testing, mask-fit testing, and physical exams are common requirements. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE

$17.85 - $20.00 CITY: Rochester POSTAL CODE: 14625 The posted pay range is a good faith representation of potential base pay for this position. It may be modified in the future and eligible for additional pay components. Individual annual salaries/hourly rates could vary based on position details and FTE. Pay is determined by considering factors including, but not limited to, experience, relevant qualifications, specialty, internal equity, locations, and contracts.

EQUAL OPPORTUNITY EMPLOYER

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

ABOUT THE ORGANIZATION

Rochester Regional Health is an integrated health services organization serving the people of Western New York, the Finger Lakes, St. Lawrence County, and beyond. The system includes nine hospitals; primary and specialty practices, rehabilitation centers, ambulatory campuses and immediate care facilities; innovative senior services, facilities and independent housing; a wide range of behavioral health services; and Rochester Regional Health Laboratories and ACM Global Laboratories, a global leader in patient and clinical trials. It’s vision is to lead the evolution of healthcare to enable every member of the communities it serves to enjoy a better, healthier life.