Medical Assistant/GI Scope Technician

Ersilia; Colorado Springs (CO); On-site; USD 42,000 - 58,000; Full time

Job summary

Ersilia is seeking a Medical Assistant/GI Scope Technician to support outpatient gastroenterology operations. You will assist providers, prepare exam rooms, document encounters, and perform high-level disinfection of GI scopes per regulatory standards.

You will also manage patient flow, schedule procedures, verify insurance, and help maintain supplies with a focus on safety, compliance, and quality patient care in a fast-paced clinic environment.

Qualifications

• High school diploma or GED.
• Completion of an accredited Medical Assistant program or equivalent experience.
• Basic Life Support (BLS) certification.
• Ability to lift, move, or position patients or equipment as required.

Responsibilities

• Greet and prepare patients for GI visits and procedures, taking accurate vitals, histories, and medication lists.
• Assist providers during examinations and procedures.
• Perform patient education on procedure preparation and after-visit care.
• Document patient encounters in the electronic health record (EHR).
• Set up and restock exam rooms with required supplies and instruments.
• Perform high-level disinfection, cleaning, and reprocessing of endoscopes following guidelines.
• Leak testing, storage, and handling of scopes.
• Maintain documentation related to reprocessing cycles and equipment tracking.
• Monitor AER performance and troubleshoot basic equipment issues.
• Ensure the endoscopy area meets cleanliness, workflow, and infection control standards.
• Manage patient flow and schedule appointments; verify insurance; assist with authorizations if needed.
• Maintain inventory of endoscopy supplies and disinfectants; follow OSHA/HIPAA.

Skills

Infection prevention

Multitasking

Communication skills

Attention to detail

Team collaboration

Education

HS diploma or GED

Medical Assistant program

Tools

Epic

Cerner

Job description

Position Summary

The Medical Assistant/GI Scope Technician supports the clinical operations of an outpatient gastroenterology practice by performing both traditional medical assistant duties and specialized endoscopy reprocessing tasks. This role ensures safe, efficient patient care by assisting providers with procedures, preparing exam rooms, maintaining equipment, and performing high-level disinfection of GI scopes in accordance with regulatory standards.

Key Responsibilities

Clinical Support

• Greet and prepare patients for GI visits and procedures, taking accurate vitals, histories, and medication lists.
• Assist providers during examinations, minor procedures, and diagnostic testing.
• Perform patient education on procedure preparation (e.g., colonoscopy prep), after-visit instructions, and follow-up care.
• Document patient encounters accurately in the electronic health record (EHR).
• Set up and restock exam rooms with required supplies and instruments.

GI Scope Technician Responsibilities

• Perform high-level disinfection, cleaning, and reprocessing of endoscopes following manufacturer guidelines and industry standards (e.g., SGNA, AAMI, CDC).
• Conduct leak testing, visual inspection, proper storage, and handling of scopes.
• Maintain documentation related to reprocessing cycles, quality checks, and equipment tracking.
• Monitor the performance of automated endoscope reprocessors (AERs) and troubleshoot basic equipment issues.
• Ensure the endoscopy reprocessing area meets standards for cleanliness, workflow, and infection control.

Operational & Administrative Duties

• Manage patient flow to support efficient clinic operations.
• Schedule appointments, verify insurance, and assist with procedure authorizations if needed.
• Maintain inventory of supplies, including endoscopy-specific equipment and disinfectants.
• Follow all OSHA, HIPAA, and infection-control regulations and participate in ongoing compliance training.
• Support quality improvement initiatives and participate in staff meetings and training.

Qualifications

Required

• High school diploma or GED.
• Completion of an accredited Medical Assistant program or equivalent experience.
• Basic Life Support (BLS) certification.
• Ability to lift, move, or position patients or equipment as required.

Preferred

• Prior experience in GI/endoscopy or sterile processing.
• Certification or training in endoscope reprocessing (e.g., SGNA GI Technician training, CSPDT/CRCST).
• Experience with electronic health records (Epic, Cerner, etc.).

Knowledge, Skills, & Abilities

• Strong understanding of infection prevention and high-level disinfection protocols.
• Ability to multitask and work efficiently in a fast-paced clinical environment.
• Excellent communication and patient-centered customer service skills.
• Attention to detail, especially regarding documentation and compliance.
• Ability to collaborate effectively with physicians, nurses, and support staff.

Working Conditions

• Exposure to disinfectants, biohazard materials, and bodily fluids.
• Frequent standing, walking, bending, and lifting.
• Use of PPE, including gloves, gowns, masks, and eye protection