Medical Assistant - GI (Full Time, Days)

Nicklaus Children's Health System; Ohio; On-site; USD 25,000 - 33,000; Full time

Job summary

Nicklaus Children's Health System seeks a dedicated Medical Assistant to support examinations and patient care under physician/clinician direction. The role includes administrative duties, medication administration, immunizations, charting, and patient education.

Ideal candidates have MA training/certification and Florida licensure options (LPN/EMT). Bilingual English/Spanish is highly preferred to assist diverse patient families.

Qualifications

• Proof of graduation from an accredited Medical Assistant program.
• Nursing Degree: ASN, BSN.
• LPN license from Florida - active and in good standing.
• EMT/Paramedic license from Florida - active and in good standing.
• Current Medical Assistant Certification - active and in good standing.
• Certified Nursing Assistant (Florida) - excluded in primary care sites.

Responsibilities

• Answers telephones, routes calls and relays messages.
• Prepares and administers medications and immunizations as directed.
• Maintains medical records and documents for appointments.
• Gathers data for reports and communicates changes to clinicians.
• Assists with billing, claims forms, and patient payments.
• Operates and maintains equipment and supplies, keeps rooms clean.
• Performs vital signs, patient education, and sample collection.
• Assists physicians with procedures and patient transport.
• Schedules and verifies appointments and authorizations.

Skills

Bilingual English/Spanish

Medical assistant experience

Communication skills

Documentation accuracy

Time management

Education

Medical Assistant program diploma/certificate

Nursing degree (ASN/BSN)

LPN license (FL)

EMT/Paramedic license (FL)

Medical Assistant Certification

CNA (Florida, excluded in primary care sites)

Tools

EMR software

Job description

Job Summary

Assists in examinations and treatment of patient's care under the direction of the physician and/or clinician. Supports patient care management by performing various administrative functions.

Job Specific Duties

• Answers telephones, routes calls, takes, and relays accurate phone messages.
• Prepares and administers medications to patients as directed by provider.
• For primary care Medical Assistants; prepares and administers immunizations to patients as directed by provider.
• Communicates all significant changes in patient conditions or behavior to clinicians and physicians.
• Ensures all medical record/patient charts contains necessary documentation for medical appointments. Completes charting, collects, and distributes medical record documents related to patient.
• Gathers data for general information, special reports, contacting other employees, departments, agencies, and individuals for additional material. May prepare reports for provider approval.
• Maintains/prepares billing charge and reconciliation, assist in completing claims forms, and answers patient questions in reference to payment status.
• Runs reports for credit cards, super bills, and etc. Prepares final bookkeeping of assigned cash drawer and prepares and makes timely deposits.
• Maintains a clean and orderly work area and patient rooms.
• Operates and maintains equipment in proper working condition/order. Ensures medical supplies and inventory are maintained.
• Performs and documents vital signs and measurements. Provides and documents patient and family education.
• Assists physician with simple procedures and patient transport. Collects specimens and distributes to laboratory for results.
• Prepares for patient visits by preparing /pulling charts, printing super bills, and informing physician and other clinical staff of changes in schedule.
• Schedules appointments, diagnostic, therapeutic, verifies medical appointments, obtains and/or verify authorizations.
• Processes medical documentation for office visit and follow-up with patient when required.
• Serves as receptionist, conducts patient check-in, registration, collects fee for service/co-payments, and verifies referrals, insurance data, patient’s address & other pertinent information.
• Tracks all samples per policy before providing to patients to ensure proper coordination with physician orders or requests.
• Enters electronic order for lab, x-ray and medication/prescriptions for provider review and approval in electronic medical record.
• For primary care Medical Assistant: performs and manages labs as ordered by the medical doctor to ensure regulatory requirements.
• Process refills as directed by provider and written protocols.

Qualifications

Minimum Job Requirements

• Possess one of the following:
  • Proof of graduation from an accredited Medical Assistant program
  • Nursing Degree: ASN, BSN
  • LPN license from Florida - must maintain certification active and in good standing throughout employment
  • Paramedic or Emergency Medical Technician (EMT) license from Florida - must maintain certification active and in good standing throughout employment
  • Current Medical Assistant Certification: must maintain certification active and in good standing throughout employment
  • Certified Nursing Assistant (excluded in primary care sites) from Florida
• Candidates who do not possess one of the above eligible degrees, licenses or certification requirements may still be considered if they meet one of the below:
  • Prior medical assistant experience in a physician practice and able to produce at least one of the above requirements within 6 months of hire
  • Candidate possesses 25+ years of experience of continuous medical assistant experience in a physician practice
• American Heart Association BLS - maintain active and in good standing throughout employment

Knowledge, Skills, and Abilities

• High School education or equivalent preferred.
• 1 year of medical assistant experience preferred
• Fluent in both English and Spanish highly preferred.
• Able to effectively communicate verbally and in writing.
• Basic computer and math skills.
• Excellent patient management, customer service, and interpersonal skills.
• 1-2 years of physician office experience preferred.
• 1-2 years of experience coordinating clinical care for patients preferred.
• Strong problem solving, critical thinking and conflict resolution skills.Able to manage multiple priorities and strong time management skills.
• Able to float to various Primary Care Centers while maintaining the delivery of clinical excellence and high-quality service.
• Able to work effectively in a collaborative environment.

Job:

Nursing- Support (Clinical)

Department:

NCPS GI MAIN-3100-440710

Job Status:

Professional