Medical Assistant (31490)

The Specialty Alliance; Richmond (VA); On-site; USD 34,000 - 42,000; Full time

Job summary

GI Alliance in Richmond, VA is seeking a Medical Assistant to support physicians in patient care and manage daily clinical and clerical tasks. The role involves assisting with exams, documenting history, verifying information, and ensuring smooth patient flow.

Candidates should have a high school diploma or MA training, with at least one year of experience in a medical facility; gastroenterology experience is a plus.

Qualifications

• Education requirements include a high school diploma or GED or a medical assistant diploma/college coursework in medical assisting.
• Minimum one year of recent experience in a medical facility as a medical assistant; gastroenterology experience preferred.

Responsibilities

• Fulfills patient care responsibilities such as assisting physicians, organizing patient flow, and preparing for exams.
• Performs clerical duties including handling records, scheduling, insurance verification, and chart management.
• Contributes to organizational responsibilities by promoting patient rights and responding to emergencies.
• Performs other duties as assigned.

Skills

EMR systems knowledge

Patient communication

Medical assisting

Clerical tasks

Education

High school diploma or GED

Medical assistant diploma or coursework

Job description

Position Purpose

This position may be involved in both the clinical and administrative areas, including assisting physicians with patient care and handling clerical, environmental, and organizational tasks. Provides information to patients so they may fully utilize and benefit from the clinical services.

Responsibilities

• Fulfills patient care responsibilities as assigned, such as checking schedules and organizing patient flow; accompanying patients to exam/procedure rooms; assisting patients with walking transfers, dressing, collecting specimens, and preparing for exams; collecting patient history; checking vital signs; performing screenings per provider guidelines; assisting providers; charting; phone triage; medication administration; relaying instructions to patients and families; answering calls; and providing pertinent information and prescription verifications with physician orders.
• Fulfills clerical responsibilities as assigned, such as sending and receiving patient medical records; obtaining lab/X‑ray reports, hospital notes, and referral information; completing forms and requisitions; scheduling appointments; patient check‑in and check‑out; verifying insurance coverage and patient demographics; and managing and updating charts to ensure information is complete and filed appropriately.
• Fulfills organizational responsibilities as assigned, including respecting and promoting patient rights, responding appropriately to emergency codes, and sharing problems related to patients or staff with the immediate supervisor.
• Other duties as assigned.

Qualifications

• Education: High school diploma or general equivalency diploma (GED), medical assistant diploma from an accredited vocational institution, or a college course in medical assisting.
• Experience: Minimum one year of recent experience working in a medical facility as a medical assistant and/or documented evidence of externship completed in a medical office. Experience in a Gastroenterology practice is preferred.
• Requirements for Level I Status:
  • Entry level (1–4 years experience) and/or meeting the basic requirements of the job with the need for additional supervision.
  • Excess of 4 years experience if meeting only the basic requirements of the job with additional supervision.

Performance Requirements

• Knowledge of health care field and EMR systems.
• Skill in performing medical assistance tasks appropriately.
• Skill in written and verbal communications.
• Skill in understanding patient education needs by sharing information with patients and families.
• Ability to learn and retain information regarding patient care practices and procedures.
• Ability to project a pleasant and professional image.
• Ability to plan, prioritize, and complete delegated tasks.
• Ability to multi‑task.
• Ability to demonstrate compassion and caring in dealing with others.

GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff, and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.

Please note: All job offers are contingent on the successful completion of a pre‑employment criminal history check.

EEO/AA‑M/F/disabled/protected veteran