Medical Assistant, Full-Time - Flower Mound, TX

Infusion PA; Flower Mound, Northern (TX, KY); Hybrid; USD 28,000 - 33,000; Full time

Benefits offered by this job

PTO buy-back

PTO rollover

PTO donation program

Wellness reimbursement

Tuition assistance

EAP

Disability insurance

Life Insurance

Job summary

Vivo Infusion is seeking a dedicated Medical Assistant to join our Flower Mound, TX infusion center. You will welcome patients, assist clinicians, and provide compassionate care in a fast-paced setting.

This full-time, non-exempt position runs Monday–Friday 7:30am–5:00pm with robust benefits including PTO, wellness reimbursements, tuition assistance, and life/ disability coverage. Prior clinical and administrative experience is valued.

Qualifications

• High school graduate or equivalent, required.
• Medical Assistant Certification, preferred.
• CPR/BLS, required prior to start date.
• 1 year of clinical environment experience, required.
• 1 year in an administrative/patient-facing/customer service role, required.
• Phlebotomy and lab processing skills, preferred.

Responsibilities

• Performs a variety of patient care activities per standards of practice.
• Room clinic patients in person or virtually and update charts.
• Communicate pertinent patient data to providers and nurses for continuity of care.
• Provide admin support: greet patients, scheduling, calls, and payments.
• Oversees efficient turnover of exam rooms and assists in the exam room.
• Assist provider in the exam room as requested.
• Collect, prepare, and submit ordered lab specimens.
• Assist in obtaining prior authorizations for treatments and documents.
• Triage patient calls and document messages.
• Order and manage supplies under supervisor.
• Disinfect and stock exam rooms.
• Assist in obtaining records for patient charts.
• Follow infection control protocols and CDC guidelines.

Skills

Self-motivation

Communication

Electronic records

Safety rule interpretation

Education

High school diploma

MA certification (preferred)

CPR/BLS

1 year clinical experience

1 year admin/customer service

Phlebotomy (preferred)

Job description

Medical Assistant, Full-Time - Flower Mound, TX

VIVO Infusion is seeking a dedicated and compassionate Medical Assistant to join our team in [Location]! At Vivo Infusion, our Medical Assistants play a crucial role within the infusion center as part of a collaborative medical team. The individual in this role will be responsible for welcoming patients, assisting medical staff, and delivering safe, compassionate care in accordance with all external and internal guidelines and regulations.

We are looking for a Medical Assistant with prior administrative experience, strong initiative, and the ability to work independently.

Compensation:

• Pay Range: $20.00 - $24.00/Hour
• Bonus Plan Target: 5% Annually (Based on performance)
• PTO Buy-back, PTO Rollover, and PTO Donation Program.
• Wellness Reimbursement Program - $360 Annually
• Tuition Assistance Program & Professional Association Reimbursement
• Employee Assistance Program (Employer-provided)
• Short & long-term disability (Employer-provided)
• Life Insurance (Employer-provided)

Employment Type, Schedule, FLSA Status:

• Full-time
• Monday - Friday | 7:30am - 5:00pm
• Non-Exempt

Reports to:

Location:

• 2560 Central Park AVE, STE 295 Flower Mound, TX 75028

Primary Responsibilities:

• Performs a variety of patient care activities rendering quality patients in accordance with standards of practice.
• Room clinic patients in person or virtually and update patient chart with the required information
• Communicate pertinent patient data to providers and nurses to ensure quality and continuity of patient care
• Provide administrative and front-end support: Greet patients, assist with scheduling, manage phone calls (incoming and outgoing), and process payments.
• Oversees and ensures efficient turnover of exam rooms
• Assist provider in the exam room as requested
• Collect, prepare, and submit ordered patient lab specimens as directed.
• Assist Patient Services team as needed to obtain prior authorizations for prescribed treatments and documents.
• Triage patient phone calls and messages and document them appropriately
• Orders and manages supplies under the direction of manager
• Disinfect and stock the exam rooms.
• Assist in obtaining records required for the patient’s chart
• Demonstrate effective communication skills, reporting patient issues as needed throughout the treatment day.
• Follow company policies and CDC guidelines for infection control.

Secondary responsibilities:

• Assist with proper handling and storage of hazardous materials.
• Maintain confidentiality of all company and patient records. Adhere to HIPPA.
• Communicates schedule changes to the team and assists with rescheduling patients.
• Manages incoming mail and deliveries.

Qualifications:

Education and Experience

• High school graduate or equivalent, required.
• Medical Assistant Certification, preferred
• CPR/BLS, required prior to start date.
• 1 year of experience working within a clinical environment, required.
• 1 year in an administrative, patient-facing, or customer service role, required.
• Phlebotomy and lab processing skills, preferred.

Skills

• Self-motivated with the ability to work independently as needed.
• Must possess outstanding communication and interpersonal skills with ability to communicate professionally and effectively with other staff members, patients and physicians.
• Must possess computer skills for electronic recordkeeping.
• Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Who We Are:

The Vivo Infusion team is focused on providing patients with the highest quality of care in a comfortable, safe, and convenient setting! Vivo is a national company with locations in 15 states, providing opportunities for growth and advancement as well as competitive benefits that support what matters most to you.

Our highly trained medical professionals are dedicated to delivering a safe, comfortable, and affordable solution for our patients. We offer an array of advanced therapeutics and provide personalized care for every patient.

We are passionate about providing high-quality patient care, relationships with our referring Providers, and nurturing our company culture!

Vivo Infusion has received The Gold Seal of Approval from The Joint Commission.

The Joint Commission Gold Seal of Approval is a nationally recognized distinction voluntarily earned by a select set of healthcare providers.

An organization that achieves The Gold Seal of Approval shows its commitment to holding itself accountable to a high bar for quality and safety for those they serve.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee is regularly exposed to work near moving mechanical parts (medical equipment and machinery). The employees may be exposed to fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually moderate.

Specific vision abilities required by this job include close vision, color differentiation, distance vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is required to stand; walk and talk, hear and smell.

Requires excellent visual acuity and manual dexterity. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. He/she is frequently required to sit; stoop, kneel, bend, crouch, or crawl.

The employee may be required to use safety equipment, PPE (personal protective equipment) that may include but not be limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.

RECRUITMENT PRIVACY STATEMENT | Notice to All Applicants:

Vivo Infusion is an Equal Opportunity Employer.

Applicants will never be asked to provide personal identification information (e.g., SSN, Driver’s License, Passport) or financial information (e.g., Banking Information) during the application and Interviewing process.

We may request:

• Contact details such as name, address, email address, and phone number.
• Employment history including previous employers and job titles/positions.
• Background information including academic/professional qualifications, job qualifications, education, certifications or licenses, details included in your CV/resume, transcripts, and employment references.
• Nominated references including their name, contact details, employer, and job role.
• Proof of your eligibility to work in the US.
• Desired salary.

If you have any questions or concerns about this Recruitment Privacy Statement or how we handle your personal data, please contact us at 855.478.1528 or emailing [e-mail]