Medical Assistant - Full time

Sturdy Memorial Hospital; Plainville (CT); On-site; USD 28,000 - 41,000; Full time

Job summary

Sturdy Memorial Hospital seeks a Lead Medical Assistant to support patient flow and care quality under the Practice Manager.Responsibilities include training staff, onboarding new clinicians, and mentoring the medical assistant team within a collaborative clinical setting.

The role requires at least 3–5 years as a Medical Assistant, strong English communication, leadership, and proficiency with EMR systems and medical terminology. Excellent organizational skills are essential.

Qualifications

• Graduate of a two-year accredited Medical Assistant program preferred.
• Medical Assistant Certificate required or preferred.

Responsibilities

• Room patients, take vitals, and assist with procedures.
• Triage patient calls and review charts/lab results.
• Schedule patients and manage provider messages.
• Mentor and lead clinical staff; provide guidance as needed.
• Review and manage clinical documentation and billing processes.
• Coordinate inventory and supply stock for medical services.

Skills

Leadership

Training

EMR

Medical Terminology

Documentation

Billing

Coding

Education

MA program (2-year)

MA Certification

Tools

None

Job description

Scheduled Weekly Hours: 40 - The Lead Medical Assistant works under the Practice Manager or Practice Supervisor to assist with maintaining efficient patient flow and quality care. Assists with training, onboarding, and professional development efforts of new and/or existing clinical team members including Medical Assistants. The Lead Medical Assistant works as part of a health care team to provide comprehensive care in a non-judgmental manner.

Required Skills/Qualifications/Training/Experience

• Three to Five years previous experience as a Medical Assistant in a medical office
• Command of verbal and written English
• Positive interpersonal communication skills
• Strong organizational, problem solving and leadership skills
• Knowledge of appropriate workflow processes and ability to identify areas of opportunity
• Experience in reviewing processing and routing of clinical documentation
• Knowledge and appropriate use of medical terminology
• Familiarity with Electronic Medical Record and advanced computer skills
• Knowledge of physician templates and ability to manage provider schedules
• Ability to work independently, as well as a group setting
• Ability to multitask and perform accurate work in a fast-paced environment
• Medical billing and coding knowledge
• Education/Training Graduate of a two-year accredited Medical Assistant program preferred
• Departmental specialized training to provide care to patients within role and successful completion of SHMG orientation program
• Licenses/Certification: Medical Assistant Certificate

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities, and activities may change at any time with or without notice.

Age and Diversity Related Criteria

Consistently treats patients, colleagues and visitors with the dignity and respect, while being sensitive to the differing needs of all age groups, backgrounds, characteristics, and cultures.

Ability to Fulfill Job Expectations

Must have the ability to the perform essential functions of the position, including required work hours, locations, and physical demands, without posing a direct threat to the health and safety of themselves or other individuals in the workplace, and with or without reasonable accommodation.

Physical Demands

While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch, or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 40 pounds. Repetitive motion of upper body required for extended use of computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Essential Job Functions

• Clinical responsibilities include rooming patients, taking vitals, procedures, prescription renewals, triage of patient phone calls, review charts, lab test results, scheduling patients, responding to provider messages
• Commitment to a safe patient experience and quality improvement
• Act as the medical assistant mentor and leader for any clinical/administrative questions
• Provide back up support for the medical assistant team, which includes all functions of a medical assistant
• Assist in the supervision of work and performance of medical assistants, including input for performance reviews
• Oversee and train new and existing staff along with Practice Manager and Office Coordinator
• Support staff with Prior authorizations and referrals
• Review, interpret, and manage clinical documentation
• Perform other administrative tasks and clinical care as assigned
• Coordinate the inventory, ordering and supply stock maintenance of medical supplies
• Work collaboratively with office staff on programs to improve patient outcomes

Salary Range

Salary Range: $19.85-$30.05

Salary Range Details

The pay range displayed on each job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education.

This is not inclusive of the value Sturdy Health’s benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement.

For annual salaries this is based on full-time employment.

Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.

Our Work Experience is the combination of everything that’s unique about our culture, our core values, our company meetings, our commitment to success, our recognition programs, but most importantly, it’s our people. Our employees are self-disciplined, hardworking, curious, trustworthy, humble and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in our area.